Update (9:00 PM): Following storms that swept through the Chattanooga area both on both Saturday and Sunday evening, EPB is working as quickly as possible to restore power to about 500 customers who continue to experience outages due to damage to the system. Over the last two days, the Smart Grid has prevented outages or auto-restored power to about 10,100 customers. EPB will continue working until all customers have power. Please check back for additional information. You may also refer to the Outage Map or call EPB Customer Service, 423-648-1EPB (1372).
Chattanooga, TN (January 23, 2014) - Due to the extreme cold, wind, and high demand for power, EPB is implementing measures to reduce its power usage and is requesting the same from others in the community.
Additionally, several of EPB’s large industrial and commercial customers have reduced their nonessential power consumption while EPB’s headquarters and other offices are operating in partial darkness to help curtail the community’s power consumption during this critical time.
The extreme cold is causing unusually high demand on TVA’s generation capacity and straining equipment in the EPB electric power distribution system. EPB crews are on standby to make repairs as needed.
“We want to thank our customers for their understanding and cooperation during these extreme conditions,” said David Wade, EPB’s Chief Operating Officer. “We know the cold weather is tough on everybody, and we really appreciate our customers.”
EPB, as a participant in TVA’s Emergency Load Curtailment Program, is asking customers to reduce any unnecessary power consumption while the extreme temperatures are affecting the area.
Established as an independent board of the City of Chattanooga in 1935, EPB is a municipally-owned utility that provides electric power and fiber optic communications services as a means of promoting economic development and enhancing quality of life across the local area.
EPB serves nearly 180,000 homes and businesses in a 600 square-mile area that includes greater Chattanooga, as well as parts of surrounding counties and areas of North Georgia.
In 2010, EPB became the first provider in the United States to deliver up to 1 Gig (1,000 mbps) internet speeds utilizing a community-wide fiber optic network that provides access to every home and business in its service area. In 2015, EPB became the first (and to date) only American ISP to make up to 10 Gig (10,000 mbps) internet speeds accessible to all of its residential and commercial customers as a standard offer.
EPB has also utilized its community-wide fiber optic network to deploy the most advanced and highly automated smart grid power management system in the nation. In recognition of EPB’s groundbreaking infrastructure, the Department of Energy and Oak Ridge National Laboratory are utilizing EPB’s smart grid as a national model for researching and developing best practices. EPB is also the first major power distribution utility to earn the USGBC’s PEER certification for having a highly automated, modernized electric power grid.