EPB Fiber Optics Notifies Customers of Fi TV Channel Package Increase

Chattanooga, TN (November 17, 2017) – As locally operated television networks and national channels continue to charge more for television content, EPB Fiber Optics is notifying its customers of an increase in the price of television channel packages to cover these additional content costs. The changes will take effect January 1, 2018 and will range from $2 to $8. Internet and phone prices will remain the same.

“This increase is a straight pass-through from locally operated television networks and national channels to customers,” said EPB president and CEO David Wade. “EPB is charging just enough to cover the cost of content increases.”

Although television networks are forcing annual rate increases regardless of provider, Wade points out that EPB sets itself apart by clearly communicating its pricing. “EPB’s television offering remains competitively priced with no contracts, hidden fees, or repair charges,” Wade said. “EPB Fiber Optics pricing is about the same, or even a little less, than comparable content and bundle pricing offered by other television providers.”

As content providers charge more, EPB is negotiating additional value for customers including free video-on-demand libraries. EPB2GO, an app based streaming service that gives customers the ability to stream content on mobile devices wherever they go, now includes more than 130 streaming channels including Fox Now, Showtime Anytime, and Ovation Now, which EPB has added in the last year.

EPB will continue to offer significant discounts for bundling video, voice and internet services with no installation fees, contracts or data caps. All of these services are delivered over a 100% fiber-to-the-home network capable of the world’s fastest internet speeds. And, as always, EPB supports all of its services with neighbor-to-neighbor customer service, 24/7/365.

About EPB

Established as an independent board of the City of Chattanooga in 1935, EPB is a municipally-owned utility that provides electric power and fiber optic communications services as a means of promoting economic development and enhancing quality of life across the local area.

EPB serves nearly 180,000 homes and businesses in a 600 square-mile area that includes greater Chattanooga, as well as parts of surrounding counties and areas of North Georgia.

In 2010, EPB became the first provider in the United States to deliver up to 1 Gig (1,000 mbps) internet speeds utilizing a community-wide fiber optic network that provides access to every home and business in its service area. In 2015, EPB became the first (and to date) only American ISP to make up to 10 Gig (10,000 mbps) internet speeds accessible to all of its residential and commercial customers as a standard offer.

EPB has also utilized its community-wide fiber optic network to deploy the most advanced and highly automated smart grid power management system in the nation. In recognition of EPB’s groundbreaking infrastructure, the Department of Energy and Oak Ridge National Laboratory are utilizing EPB’s smart grid as a national model for researching and developing best practices. EPB is also the first major power distribution utility to earn the USGBC’s PEER certification for having a highly automated, modernized electric power grid.


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