EPB Introduces the MyEPB App for Electric Power Customers

Chattanooga, TN (June 23, 2017) – With the threat of strong storms once again affecting the Chattanooga area, EPB introduces the MyEPB App as another way for customers to report and stay aware of outages, as well as manage their Electric Power accounts.

The MyEPB App is available at no charge for use with iOS and Android mobile devices. It puts advanced mobile technology in the palm of customers’ hands with access to real-time smart grid data about outages, energy use, billing estimates and more. You can also view the outage maps to see what areas are experiencing outages and where repairs are in progress. You can even set alerts to notify you when your power bill has reached a certain threshold or when an unusual power usage pattern may indicate that you need to repair your home’s HVAC or hot water heater.

“The new MyEPB App puts the power of the Smart Grid in the palm of your hand,” said Andy Campbell, EPB Assistant Vice President of Strategic Systems who led the development effort. “Whether you’re reporting a power outage or just want to get a better understanding of your energy use, the MyEPB App offers an easy to use interface with lots of valuable information.”

To get the free app, simply go to the Apple App Store or Google Play and search “MyEPB.” After downloading, customers can either login using the same credentials you use when logging in on www.epb.com, or if you don’t have an EPB user name and password, simply click the “Register” tab on the lower left side of the screen.

For questions or support setting up the MyEPB app, customers can call EPB 24/7 at 423-648-1EPB(1372).

About EPB

Established as an independent board of the City of Chattanooga in 1935, EPB is a municipally-owned utility that provides electric power and fiber optic communications services as a means of promoting economic development and enhancing quality of life across the local area.

EPB serves more than 170,000 homes and businesses in a 600 square-mile area that includes greater Chattanooga, as well as parts of surrounding counties and areas of North Georgia.

In 2010, EPB became the first provider in the United States to deliver up to 1 Gig (1,000 mbps) internet speeds utilizing a community-wide fiber optic network that provides access to every home and business in its service area. In 2015, EPB became the first, and to date, only American ISP to make up to 10 Gig (10,000 mbps) internet speeds accessible to all of its residential and commercial customers as a standard offer.

EPB has also utilized its community-wide fiber optic network to deploy the most advanced and highly automated smart grid power management system in the nation. In recognition of EPB’s groundbreaking infrastructure, the Department of Energy and Oak Ridge National Laboratory are utilizing EPB’s smart grid as a national model for researching and developing best practices. EPB is also the first major power distribution utility to earn the USGBC’s PEER certification for having a highly automated, modernized electric power grid. For more information, go to EPB.com.


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