2023 EPB Annual Report

During fiscal year 2022-2023, EPB continued our commitment to enhancing quality of life in our 600-square-mile service area by providing world-class energy and communications solutions to serve customers even more reliably, efficiently and courteously while providing the best possible value:

  • Maintaining the nation's fastest internet by launching America's first 25 Gig community-wide internet service.
  • Leading Chattanooga into the Quantum Age with the launch of EPB Quantum NetworkSM powered by Qubitekk.
  • Helping customers get the most value from the energy they use by providing them with EPB Energy ProsSM expertise.
  • Investing in resources for our neighbors in need.
  • Opening new career pathways for those who are underrepresented in our industry.
  • Enhancing the EPB Local Energy Mix with new resources to provide greater resilience, reliability and savings on peak demand charges.

People are at the heart of everything we do as we seek to be Chattanooga's greatest asset. Our achievements rest on the commitment of our employees who work hard every day to meet our community's needs. We are grateful to our customers for recognizing their dedication by ranking EPB the J.D. Power Best Customer Satisfaction for Residential Electric Service in the South among Midsize Utilities for the seventh consecutive year.

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