EPB Service Commitments


When it comes to establishing temporary, underground or permanent electric service, EPB has developed a series of time commitments to meet builder and developer service needs, so you'll always know when to expect our work to be completed.


Permanent Service

EPB activates electric service next business day

Have inspection sticker on the meter

Underground Service

Electric service cable will be installed 8 business days from the time all builder action is complete

Clear path for digging between EPB Electric Power facilities point and customer service point The path must be to final grade Building must be far enough along, with confidence to know where to run the service.

Temporary Service (If Facilities are not Available)

Designer will call back to schedule site visit next business day Designer will make service activation commitment based on site evaluation Service will be activated by commitment date

Call to schedule designer site visit Have inspection sticker on the meter/service attachment

Temporary Service (If Facilities are Available)

EPB provides electric service next business day

Have inspection sticker on the meter/service attachment If pad mount installation, meter should be no more than 10 feet away from transformer EPB Electric Power provides electric service next business day