The sections of the MyEPB web portal for making payments and ordering new services are unavailable until Sunday, May 8 at Midnight as we upgrade our systems to better serve you. You may still use MyEPB to check email, phone voicemail. For immediate assistance, please call EPB Customer Service, 423-648-1EPB (1372).

Meet the EPB Smart(er) Grid

The most advanced electric power distribution grid of its kind is working for Chattanooga to deliver true peace of mind.

Not your average service provider.

We’ve been the Chattanooga’s trusted source for electric power for more than seven decades, but EPB is more than just bucket trucks. We’re also the architects and providers of one of the most intelligent and comprehensive Smart Grids in the nation to continually keep the power on and working for you.

Highly intelligent, extremely reliable power delivery keeps business moving.

The most advanced electric distribution system of its kind is at work for businesses in Chattanooga right now. We call it EPB’s Smart Grid. As energy demands continue to increase this elaborate, intuitive sensor system and two-way communication channel ensures reliable, resilient electricity delivery ready to power generations to come.

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Business Assistance

Reliable power delivered through a state-of-the-art Smart Grid keeps your business moving.

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Programs and Incentives

Discover credits and incentives available to business customers that participate in certain programs and practices.

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Business Electrical Rates

Rates vary by the type of business and its total demand for energy. See rate determinations and program information.

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Our custom outdoor lighting products help ensure your safety when you need it the most.

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Our business is helping you do yours, 24/7

Making the Green Power Switch helps our community support cleaner, more environmentally friendly energy generation options, in partnership with TVA.

By purchasing one or more 150 kilowatt-hour blocks of Green Power for $4 each pre month, you support the use of renewable energy resources like wind, solar power and methane gas. These resources generate energy with less pollution, from sources right here in the Chattanooga area. While no energy resource is completely impact-free, each block of Green Power you purchase makes a difference.

EPB partners with TVA to offer our customers an opportunity to support the generation of power with very low impact on the environment through Green Power Providers. Residential and commercial customers can have solar or other renewable energy generation equipment installed and may qualify for a $1,000 incentive and some Federal tax credits may apply to help offset start-up costs.

To become a Generation Partner, submit to EPB the Application for Interconnection of Distributed Generation (10 kW or less application | Greater than 10 kW application), and a completed Participation Agreement (Participation Agreement).

 

EPB’s next-generation Smart Grid reduces the impact of power outages on our customers and community, allows improved operational efficiencies and offers customers greater control of their electric power usage. Consisting of an elaborate network of specialized computers along our fiber optic network, ultra-fast communications enable devices to share information between each other and our Control Center in as little as 5 milliseconds, round trip.

That means the smart grid can now respond to – and often resolve – problems in the field in real time with little or no human intervention.

Part of our Smart Grid system, digital smart meters have the ability to communicate with the power system and measure your electric consumption every 15 minutes. You can view your own consumption online and EPB will also know within 15 minutes if there’s a power outage or unusual consumption at your home or business in order to respond immediately and fix the problem.

Yes, for newly installed water heaters that qualify.

Water heaters can account for to 20% of your home’s power consumption. So we offer EPB customers a $50 credit on their electric bill when they purchase and install a new electric water heater that meets minimum Department of Energy guidelines and has a capacity of at least 40 gallons.

Vegetation is one of the leading causes of outages in our electric system. Also, downed wires threaten the safety of people and animals as well as increase the cost of providing utility service.

Although we can’t avoid this completely, we can reduce it by proactively managing vegetation growth in certain areas, such as around power poles and equipment.

Business Support