Meet the EPB Smart(er) Grid

The most advanced electric power distribution grid of its kind is working for Chattanooga to deliver true peace of mind.

Not your average service provider.

We’ve been the Chattanooga’s trusted source for electric power for more than seven decades, but EPB is more than just bucket trucks. We’re also the architects and providers of one of the most intelligent and comprehensive Smart Grids in the nation to continually keep the power on and working for you.

Highly intelligent, extremely reliable power delivery keeps business moving.

The most advanced electric distribution system of its kind is at work for businesses in Chattanooga right now. We call it EPB’s Smart Grid. As energy demands continue to increase this elaborate, intuitive sensor system and two-way communication channel ensures reliable, resilient electricity delivery ready to power generations to come.

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Business Assistance

Reliable power delivered through a state-of-the-art Smart Grid keeps your business moving.

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Programs and Incentives

Discover credits and incentives available to business customers that participate in certain programs and practices.

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Business Electrical Rates

EPB's firm commercial rates are determined by the type of business and its total demand for energy.

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Our custom outdoor lighting products help ensure your safety when you need it the most.

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Our business is helping you do yours, 24/7

Vegetation is one of the leading causes of outages in our electric system. Also, downed wires threaten the safety of people and animals as well as increase the cost of providing utility service.

Although we can’t avoid this completely, we can reduce it by proactively managing vegetation growth in certain areas, such as around power poles and equipment.

We work to restore the most customers as possible, the fastest. So, if we have a problem that is affecting 1,000 homes and businesses and another problem that is affecting four homes and businesses, we’re going to tackle the problem that will restore 1,000 before the one that will restore four. Some organizations, like hospitals, are at the top of the restoration priority list due to the critical nature of their business.

There are several possible reasons for this. Some neighborhoods get electricity from several different circuits. There may be a damaged transformer serving only three or four homes in the neighborhood. The line connecting power from your street to your home could be broken. There may be damage to your meter. 

Make sure that you’ve reported your power outage to EPB – we may not be aware that your power is out unless you let us know by calling at 423-648-1EPB (1372) or email us at cicweb@epb.net.

 

Yes, for newly installed water heaters that qualify.

Water heaters can account for to 20% of your home’s power consumption. So we offer EPB customers a $50 credit on their electric bill when they purchase and install a new electric water heater that meets minimum Department of Energy guidelines and has a capacity of at least 40 gallons.

WaterHeaterRebate_0.pdf

A REC refers to specifically 1 megawatt of electricity’s environmental benefits. Offsets refer to any increment of environmental benefits less than 1 megawatt hour.

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