Meet the EPB Smart(er) Grid

The most advanced electric power distribution grid of its kind is working for Chattanooga to deliver true peace of mind.

Not your average service provider.

We’ve been the Chattanooga’s trusted source for electric power for more than seven decades, but EPB is more than just bucket trucks. We’re also the architects and providers of one of the most intelligent and comprehensive Smart Grids in the nation to continually keep the power on and working for you.

Highly intelligent, extremely reliable power delivery keeps business moving.

The most advanced electric distribution system of its kind is at work for businesses in Chattanooga right now. We call it EPB’s Smart Grid. As energy demands continue to increase this elaborate, intuitive sensor system and two-way communication channel ensures reliable, resilient electricity delivery ready to power generations to come.

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Business Assistance

Reliable power delivered through a state-of-the-art Smart Grid keeps your business moving.

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Programs and Incentives

Discover credits and incentives available to business customers that participate in certain programs and practices.

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Business Electrical Rates

EPB's firm commercial rates are determined by the type of business and its total demand for energy.

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Our custom outdoor lighting products help ensure your safety when you need it the most.

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Our business is helping you do yours, 24/7

If you're planning a project that involves digging in your yard in Tennessee or Georgia, call your state's One Call System first to make sure that there are no buried power lines, gas lines, water lines or phone lines. It's a call that could help you avoid putting yourself and your family in danger, breaking the law and damaging lines.

In Tennessee, call 1-800-351-1111.

In Georgia, call 1-800-282-7411.

 

There are several possible reasons for this. Some neighborhoods get electricity from several different circuits. There may be a damaged transformer serving only three or four homes in the neighborhood. The line connecting power from your street to your home could be broken. There may be damage to your meter. 

Make sure that you’ve reported your power outage to EPB – we may not be aware that your power is out unless you let us know by calling at 423-648-1EPB (1372) or email us at cicweb@epb.net.

 

EPB’s next-generation Smart Grid reduces the impact of power outages on our customers and community, allows improved operational efficiencies and offers customers greater control of their electric power usage. Consisting of an elaborate network of specialized computers along our fiber optic network, ultra-fast communications enable devices to share information between each other and our Control Center in as little as 5 milliseconds, round trip.

That means the smart grid can now respond to – and often resolve – problems in the field in real time with little or no human intervention.

Yes, for newly installed water heaters that qualify.

Water heaters can account for to 20% of your home’s power consumption. So we offer EPB customers a $50 credit on their electric bill when they purchase and install a new electric water heater that meets minimum Department of Energy guidelines and has a capacity of at least 40 gallons.

WaterHeaterRebate_0.pdf

Yes, EPB is still offering TVA’s Green Power Switch and Southeastern RECs.

Green Power Providers is a TVA-led program that supports renewable energy generation systems installed at homes and businesses (including solar, wind, biomass or low-impact hydropower). In addition to some Federal tax credits, TVA will pay for kilowatt hours generated.

EPB is happy to provide technical support for any such installation, as all equipment must be in compliance with national standards and applicable codes and must be certified by a licensed electrician. Additionally, EPB requires a one-time charge of $150 for system interconnection.

TVA will then purchase 100% of the green power output, paying the current electric rate for all output (visit TVA’s website for guidelines and current rates). Payment is made in the form of a credit issued by EPB on the monthly power bill for the home or business where the generation system is located.

To learn more, visit Green Power Providers Program or call us at 423-648-1372.

 

Business Support