Meet the EPB Smart(er) Grid

The most advanced electric power distribution grid of its kind is working for Chattanooga to deliver true peace of mind.

Not your average service provider.

We’ve been the Chattanooga’s trusted source for electric power for more than seven decades, but EPB is more than just bucket trucks. We’re also the architects and providers of one of the most intelligent and comprehensive Smart Grids in the nation to continually keep the power on and working for you.

Highly intelligent, extremely reliable power delivery keeps business moving.

The most advanced electric distribution system of its kind is at work for businesses in Chattanooga right now. We call it EPB’s Smart Grid. As energy demands continue to increase this elaborate, intuitive sensor system and two-way communication channel ensures reliable, resilient electricity delivery ready to power generations to come.

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Business Assistance

Reliable power delivered through a state-of-the-art Smart Grid keeps your business moving.

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Programs and Incentives

Discover credits and incentives available to business customers that participate in certain programs and practices.

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Business Electrical Rates

EPB's firm commercial rates are determined by the type of business and its total demand for energy.

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Our custom outdoor lighting products help ensure your safety when you need it the most.

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Our business is helping you do yours, 24/7

We work to restore the most customers as possible, the fastest. So, if we have a problem that is affecting 1,000 homes and businesses and another problem that is affecting four homes and businesses, we’re going to tackle the problem that will restore 1,000 before the one that will restore four. Some organizations, like hospitals, are at the top of the restoration priority list due to the critical nature of their business.

Part of our Smart Grid system, digital smart meters have the ability to communicate with the power system and measure your electric consumption every 15 minutes. You can view your own consumption online and EPB will also know within 15 minutes if there’s a power outage or unusual consumption at your home or business in order to respond immediately and fix the problem.

It depends on the situation and factors such as what caused the power to go out and how many areas were affected. Thanks to our Smart Grid, many outages can be restored in near real time, with no human intervention. If a critical pole near you goes down, we can anticipate that it could take up to six hours to fix. However,

during storm-related outages, restoration information may not be immediately available. Sometimes there is much damage we need to assess through a combination of remote monitoring and customer calls.

Yes, EPB is still offering TVA’s Green Power Switch and Southeastern RECs.

- If on Overview screen and receive an error -> Click Settings -> Logout -> LogIn

- If on touch id/fingerprint screen and receive an error -> Cancel TouchID -> Enter your password -> Login

If errors are still occurring after performing these steps, please check to make sure you have a valid internet connection on your mobile device and lastly, uninstall and reinstall the app.

Green Power Providers is a TVA-led program that supports renewable energy generation systems installed at homes and businesses (including solar, wind, biomass or low-impact hydropower). In addition to some Federal tax credits, TVA will pay for kilowatt hours generated.

EPB is happy to provide technical support for any such installation, as all equipment must be in compliance with national standards and applicable codes and must be certified by a licensed electrician. Additionally, EPB requires a one-time charge of $150 for system interconnection.

TVA will then purchase 100% of the green power output, paying the current electric rate for all output (visit TVA’s website for guidelines and current rates). Payment is made in the form of a credit issued by EPB on the monthly power bill for the home or business where the generation system is located.

To learn more, visit Green Power Providers Program or call us at 423-648-1372.

 

Business Support