The enormous responsibility of wealth management isn’t something that Patten Group takes lightly. With more than 300 clients, most of which are a local phone call away, the company’s 13 employees must have real-time access to transactions, trades and account information 24 hours a day, every day. So when it came to robust, failsafe Internet managed by experts who are also just a local phone call away, they looked no further than EPB.
EPB’s professional redundant Internet was installed to provide dual 150 Mbps feeds so that if one goes down the other takes over without any interruption in service. This safety measure not only means continuous access to online accounts, but also an uninterrupted EPB Hosted Phone connection. In addition, Patten Group enlists Fi TV Gold to keep up with the latest news and market conditions.
“EPB’s Internet is so powerful – even over Wifi – that we can Skype smoother, cast information from tablet to TV for presentations as well as keep a constant eye on real time tickers and updates to client accounts,” said Jody Bankston, Patten Group’s Information Technology Director. “EPB’s failsafe Internet helps us know exactly where a client’s assets stand in real time, at any time.”
Failsafe Internet that helps us know exactly where a client’s assets stand in real time, at any time.”Jody Bankston, The Patten Group