Builder Requirements Ready to power up a construction project?

We can help.

Call 423-648-1372

Set up service on your schedule with our streamlined process

Get the guidance and support you need to safely set up electric service, pass inspections, and receive certification. We’ll also help you prepare new homes for EPB Fiber Optics service. Our Electric and Fiber Designers will contact you and provide the right tools, information, and support when you need it.

Service options include:

  • Fiber Optics Wiring Guidelines and Support
  • Electric Service Consultation
  • Electrical Inspections
  • Blower Door and Duct Blaster Tests

Supporting your efforts every step of the way

Keep your projects safe and on schedule with valuable expertise and service provided by your expert EPB Electric & Fiber Designer.

From energy-saving recommendations to underground installation and metering for permanent service, we’ll work alongside you to ensure a smooth, easy process.


Establish electric service for your projects

Your EPB representative will ensure a smooth and easy process – from temporary service and underground installation to permanent electric service. Refer to the steps below, and be sure to check out our Electric Service Guide for more information on your particular type of project.


Temporary Service (if facilities are not available)

Required Builder Action

Call 423-648-1372 to get a pending electric account. Your assigned EPB rep will contact you to schedule a site visit. Make sure your site plan is ready with project specifications and meter center locations. Then, let them know when you have an inspection sticker on your meter.

EPB Action & Deadline Commitment

Your dedicated EPB representative will serve as your primary contact and oversee every step of installing electric service. They will determine necessary equipment and make a service activation commitment based on their site evaluation.


Temporary Service (if facilities are available)

Required Builder Action

Call 423-648-1372 to get a pending electric account. Schedule a site visit with your assigned EPB rep as soon as you have an inspection sticker on your meter. If it’s a pad mount installation, meter should be no more than 10 feet away from transformer.

EPB Action & Deadline Commitment

After a site inspection, your dedicated EPB representative will ensure that service is activated on the next business day.


Underground Service

Required Builder Action

Clear a path between EPB’s facilities and your service point. The path must be to final grade, and prior to any paving. Make sure your project is far enough along to determine where service will be delivered.

EPB Action & Deadline Commitment

Within eight days after completing your preparation, EPB will excavate and backfill the trench needed to run service and then install the meters.


Permanent Service

Required Builder Action

Your dedicated EPB representative will serve as your main contact and oversee every step of installing electric facilities. Be sure to let them know when you receive an inspection sticker on your meter.

EPB Action & Deadline Commitment

When your meters have passed inspection and received stickers, your EPB representative will ensure power is activated on the next business day.


Detect air leaks with Blower Door & Duct Blaster Tests

Help ensure better energy efficiency while meeting mandatory building codes by enlisting EPB Energy Pros℠ to perform valuable tests designed to assess air leakage.

These diagnostic services add significant value, since repairing air leaks can decrease residential heating and cooling costs by over 30 percent.

This testing is included at no charge as part of the EPB Smart Build ℠ program. And, we offer Blower Door & Duct Blaster Testing for $250 for any home.

Not sure if you need an inspection? We can help.

If you’re powering a new home, reconnecting after a year without power, or installing new meter centers/wiring, local law will likely require you to pass electrical service inspection before we can switch on the power for you.

Call the appropriate number below to schedule an inspection, if needed. Once approved, let us know and we’ll continue the process of delivering service. See below to determine who you should call, depending on your location.




Call before you dig

Any time you dig underground, you might be at risk of damaging buried utility lines. Before you dig, call your state’s One Call System to make sure you won’t hit any underground power, gas, water, or phone lines.

Don’t skip this step! It’s quick, easy, and could prevent costly or hazardous accidents.

To dig in Tennessee

Call 1-800-351-1111

To dig in Georgia

Call 1-800-282-7411

Electric Guidelines

Learn more about your specific type of construction project.

Fiber Wiring Guidelines

Prepare your homes for optimized fiber optic service.


Channel listings by package

The interactive guide below may include temporary, free preview channels that are not available in the package you select.
Please refer to the digital PDFs below for the most current channel tier listings.