Scam Alert: EPB is receiving reports that some customers are receiving scam robo calls demanding immediate payment for their electric/fiber bills to avoid disconnection. These calls may appear to come from an EPB number, but EPB never demands payment in an automated phone message. Instead, we simply ask customers to call back for more information.  Please disregard if you receive a robo call demanding that you press a button and make an immediate payment. If you have questions or concerns, please call (423) 648-1372. EPB is here 24/7/365 to serve you.

Internet Quick Start Guide

Congratulations on making the smart move to EPB for communications solutions that help you do business even better. Use this quick start guide to get started with your new FI-SPEED INTERNET service. If you require additional assistance, we’re available any time at 423-648-1500 or at

Fi-Speed Internet Quick Start Guide.pdf

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