Scam Alert: EPB is receiving reports that some customers are receiving scam robo calls demanding immediate payment for their electric/fiber bills to avoid disconnection. These calls may appear to come from an EPB number, but EPB never demands payment in an automated phone message. Instead, we simply ask customers to call back for more information.  Please disregard if you receive a robo call demanding that you press a button and make an immediate payment. If you have questions or concerns, please call (423) 648-1372. EPB is here 24/7/365 to serve you.

What to expect during installation


Congratulations on making the smart move to EPB for communications solutions that help you do business even better. This guide will help you understand what to expect as we install the EPB Fiber Optics Business Solutions that will help you do business better.

If you require additional assistance at any point before, during or after the installation of your services, We're available by telephone at 423-648-1500 or via email at support@epbfi.com.

Download General_Install_Info.pdf


Back to Home Support | Back to Business Support