Scam Alert: EPB is receiving reports that some customers are receiving scam robo calls demanding immediate payment for their electric/fiber bills to avoid disconnection. These calls may appear to come from an EPB number, but EPB never demands payment in an automated phone message. Instead, we simply ask customers to call back for more information.  Please disregard if you receive a robo call demanding that you press a button and make an immediate payment. If you have questions or concerns, please call (423) 648-1372. EPB is here 24/7/365 to serve you.

Report Power Theft


Bypassing or tampering with electric meters not only constitutes power theft, but is extremely dangerous. The risks involved include shock, fire, explosion or electrocution. People who engage in this kind of activity risk their own safety as well as the safety of those around them, especially kids.

Report meter tampering by calling 64-THEFT (648-4338). Thank you!


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