Scam Alert: EPB is receiving reports that some customers are receiving scam robo calls demanding immediate payment for their electric/fiber bills to avoid disconnection. These calls may appear to come from an EPB number, but EPB never demands payment in an automated phone message. Instead, we simply ask customers to call back for more information.  Please disregard if you receive a robo call demanding that you press a button and make an immediate payment. If you have questions or concerns, please call (423) 648-1372. EPB is here 24/7/365 to serve you.

How Weather Affects Your Bill


Weather is the biggest reason for fluctuations in your electric power bill. In fact, 60% of average electric power costs are due to heating and cooling alone. In the Chattanooga area, where weather is unpredictable, bills can be drastically different from month to month.

As your heating and air conditioning system works harder, energy usage increases. So does the related utility bill. This is true even if you leave your thermostat on a constant setting, because your heat and air system has to work harder as the temperature fluctuates outside. If you have any other questions about how weather affects your bill, call us at 648-1EPB (1372)


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