Email Setup

Your internet service includes a brand new EPB email account. Your installer will transfer your email contacts to your new account for you, but here are quick and easy steps to do so yourself. And, you can visit to access and manage your email account online.

To transfer your email contacts:

  • Log into your existing email account
  • Click the “Address Book” tab
  • Select “Export”
  • Then select your “Contacts”
  • Export Contacts as a “.CSV” file
  • Click the “Save File” button and click “OK”
  • Save file to your desktop
  • Go to “” and sign in to your account
  • Click “Options” and then click “Import/Export” tab
  • Click on “Contacts” and then click “Choose File”
  • Choose “Contacts” in the pop up window, then click "OK”
  • From the pop up window, find the “Contacts” file that you previously placed on your desktop and click “Open”
  • Click the “Import” button to the right of the page and you’re done!

To configure your email client:

IMAP (Incoming Mail)

  • Server:
  • SSL: Yes
  • Port: 993

SMTP (Outgoing Mail)

  • Server:
  • SSL: Yes
  • Port: 465

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