Scam Alert: EPB is receiving reports that some customers are receiving scam robo calls demanding immediate payment for their electric/fiber bills to avoid disconnection. These calls may appear to come from an EPB number, but EPB never demands payment in an automated phone message. Instead, we simply ask customers to call back for more information.  Please disregard if you receive a robo call demanding that you press a button and make an immediate payment. If you have questions or concerns, please call (423) 648-1372. EPB is here 24/7/365 to serve you.

How to Calculate Your Bill


Energy Used Last Month (kWh)   1295
Charge Per kWh
(residential electric rate + fuel cost adjustment
see below)
x 0.10273
Total Energy Charge   $133.04
Add your flat monthly customer charge + $9.36
Total Monthly Bill   $142.40


First, check the top portion of your last bill to determine the date of your last official meter reading. If you are unable to locate this information, please see How to Read Your Bill.

To calculate your bill, just take your usage for the month (in kilowatt hours) and multiply by the energy rate, which is, as of January 1, 2020, $0.10273 per kilowatt hour ($0.08341 residential electric rate, $0.01932 fuel cost adjustment).

Add this to your monthly customer charge, currently a flat rate of $9.36 for all our residential customers, to get your total monthly charge.


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