Scam Alert: EPB is receiving reports that some customers are receiving scam robo calls demanding immediate payment for their electric/fiber bills to avoid disconnection. These calls may appear to come from an EPB number, but EPB never demands payment in an automated phone message. Instead, we simply ask customers to call back for more information.  Please disregard if you receive a robo call demanding that you press a button and make an immediate payment. If you have questions or concerns, please call (423) 648-1372. EPB is here 24/7/365 to serve you.

New to the area and need fiber optics?

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New Fiber Customer

New to the area and need electricity?

Turn on the electricity for any address within our service area. Click below to sign up for new service.

New Power Customer

Moving within the area?

Click to move your electric and/or fiber optic services from your current location to a new address.

Transfer Services

Moving out of the area?

If you are moving out of EPB’s service area and need to disconnect electric and/or fiber optic services, click below. 

Disconnect Services