Our feature-rich Fi Phone comes with attractive long distance calling plans.
Crystal-clear home phone service with all the features you love – and you can keep you current number.
Calling out-of-town friends & relatives without high bills
Unlimited
domestic long distance
Features
Voicemail, call waiting, call forwarding, call blocking and more
Dependable, cost-efficient & sustainable energy solutions
Continually researching and innovating next-level solutions
Improving quality of life, job growth, and sustainability
We need a good landline phone because of where we live. EPB phone reception is great. And, there’s lots of cool features plus long distance.
The Song Family
EPB customers since 2012
Any type of landline corded or cordless phone can be used with Fi Phone service.
Fi Phone includes many popular features including voicemail, call forwarding, call blocking, call waiting, spam stop, speed dialing, three way calling, call transferring and more. And, affordable domestic and international calling plans are also available.
There is no charge for residential installation. And, with EPB there are no contracts or hidden fees.
Yes. Call long distance at just 6¢ per minute. Get the basic plan for just $22.99 per month plus tax. Get 120 minutes of long distance calling at just $29.00 per month plus tax. Or, get unlimited long distance calling at just $39.99 per month plus tax. If you would like to add long distance service, call us anytime day or night at 423-648-1372.
Press *98 and follow the prompts.Press *98 and follow the prompts. You can also access your voicemail when not at home by dialing 423-648-MAIL (423-648-6245), then follow the prompts to enter your home phone number and voicemail PIN.
You may have a cordless handset that’s been left turned on. Make sure all of your home phones are turned off, then try again.
Any type of landline corded or cordless phone can be used with Fi Phone service.
Each message can be up to three minutes long.
To transfer a caller to another person, press the “Flash/Talk” button, dial the number where the call is being transferred, then hang up.
Yes. You can easily forward voice messages to another mailbox by pressing 5 while listening to a voice message from any phone, or by accessing your voicemail online via the CommPortal.
Yes you can!
To answer an incoming call while on a call, press the “Flash/Talk” button. To temporarily deactivate call waiting for a single call, dial *70 before dialing the number. To turn off call waiting during an active call, dial *70 then press “Flash/Talk.”
Store up to 30 numbers in Speed Dial. Dial *75, assign a speed dial number (any number between 20-49), then dial the number you would like to store, including the area code. To call a speed dial number, press the assigned speed dial number and then press #.
To send calls to a mobile phone or other number, dial *72, enter the forwarding phone number and press # to activate. To deactivate, dial *73# from your home phone.
Bring a third caller into an existing call by pressing “Flash/Talk” (placing the first caller on hold), wait for a dial tone and dial then third caller’s number, then press “Flash/Talk” again for all parties to join the conversation.
Yes. Call long distance at just 6¢ per minute. Get the basic plan for just $22.99 per month plus tax. Get 120 minutes of long distance calling at just $29.00 per month plus tax. Or, get unlimited long distance calling at just $39.99 per month plus tax. If you would like to add long distance service, call us anytime day or night at 423-648-1372.
You can submit a request to have your personal or business number reinstated as a legitimate phone number that is not being used for spam calls. Submit a request at https://freecallerregistry.com/fcr/ and it will automatically be forwarded to three different reporting agencies (TNS, Hiya, and First Orion) that will take care of this for you.
Provide a real, dial-able number with every call you make – ones that will prevent them from being flagged for robocalling. They include: