Update (9:00 PM): Following storms that swept through the Chattanooga area both on both Saturday and Sunday evening, EPB is working as quickly as possible to restore power to about 500 customers who continue to experience outages due to damage to the system. Over the last two days, the Smart Grid has prevented outages or auto-restored power to about 10,100 customers. EPB will continue working until all customers have power. Please check back for additional information. You may also refer to the Outage Map or call EPB Customer Service, 423-648-1EPB (1372).


Comfortable, convenient, efficient

With your busy daily life, taking steps to maintain a more comfortable home is something you shouldn’t have to worry about. And now you don’t - with EPB AirCare.

Heating and air professionals suggest changing your home’s filters every three months and adding a smart thermostat will help maintain cleaner indoor air and and a more energy-efficient heating and air system. EPB AirCare takes care of it all - worry-free.

Meet the Lux WiFi Smart Thermostat

For just $24.99 per month* EPB will:

  • Install and maintain a Lux WiFi connected thermostat that can be controlled using an online portal as well as a smart phone app. We’ll clean up after ourselves and even recycle your old thermostat.
  • Deliver and install** new air filters every three months, custom fit to your home’s heating and air system.
  • Provide 24/7 technical support at no additional charge.

To sign up for EPB AirCare, call 423-648-1372 or use the form below to request a call anytime day or night. Be prepared to provide the number of heating and air units in your home and their particular filter sizes for faster service. 

Order Now: Submit your information below. We'll call you back shortly to set up your service.

* EPB AirCare is $24.99 plus tax, per month for each thermostat and will be added to your normal electric bill. Additional thermostats are available for $24.99 plus tax. Participants must be the homeowner, live in Hamilton County, have an Electric Central Heating & Air system and an Internet WiFi connection. There’s a one-year minimum contract to participate, with a $100 fee for early cancellation to cover the cost of equipment.

** Someone 18 years or older must be home during filter installation. Otherwise, filters will be dropped off at your home.