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Learn how to install Cat 5e for Fi-Speed internet, Fi TV and Fi Phone for the fastest Internet and optimum TV picture quality.

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It could be that you need to restart your router. Try unplugging the power cord, waiting five seconds, and plugging it back in. This quick fix can solve many...

You may need to restart your WiFi router. To do this, unplug your router’s power cord, wait 10 seconds, then plug it back in. If you’re still having problems...


Interested in how to cut the cord and keep your local newscasts? This guide helps you find the streaming services that offer your live, local news.

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It is very important to understand that you will not get the full 300 Mbps, 1Gig or 10 Gigs speed with wireless devices connected to the network via a WiFi r...

EPB email settings are: IMAP (Incoming Mail): Server:, SSL: Yes, Port: 993. SMTP (Outgoing Mail): Server:, SSL: Yes, Port: 465....

If you would like to view our step-by-step instructional video, please visit and call us anytime at 423-648-1372 if you nee...

Keep routers away from microwave ovens, wireless phones and other major appliances. Also, locating your router near brick walls, floors, ceilings and other o...

There are some things you can do to ensure you get the best performance. If you're setting up your own WiFi network, We offer tips for setting up and op...

Try turning the device off, wait 10 seconds, then turn it back on. This prompts your device to find the network again. If you’re still having problems, conta...


Channel listings by package

The interactive guide below may include temporary, free preview channels that are not available in the package you select.
Please refer to the digital PDFs below for the most current channel tier listings.