Scam Alert
EPB has reports that customers may receive a scam call demanding immediate payment to avoid disconnection. EPB never calls customers demanding immediate payment over the phone. Calls may appear to come from 888-536-1960 or other numbers. If you receive a suspicious call, hang up and call us anytime at (423) 648-1372 which will connect you with a real EPB representative. We're also available 24/7/365 via live chat at EPB.com.