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No. Your electricity cost is determined by your home or business’ power meter reading each month. If no power is being delivered to your address, like during...

Please call (423) 648-1372 and an EPB representative will be happy to help you.

For those who own rental property, we offer a landlord agreement to keep power on in rental spaces between the time tenants move out and new tenants arrive. ...

Phones delivered over an ethernet network will not stay active for exceedingly long without also having a UPS system. Phones that utilize analog lines, such ...

No. EPB Hosted Cameras require both internet and power to function.

Your Hosted Phone service comes with an 8-hour battery backup to help ensure the continuation of your phone service in the event of a short power outage. How...

If you would like to dispute an EPB Electric Power bill that you think is in error, please contact us at (423) 648-1372. We will not disconnect service for n...

The Total Monthly Fuel Cost Adjustment is determined by the cost of the natural gas, coal and other fuels used to generate your power. Because of frequent fl...

In areas where the crews must repair equipment manually, we concentrate our initial efforts on repairs that will restore power to the greatest number of peop...

If we do not receive payment by the 16th day after your billing date, a late fee will be added to your balance, and your account will be considered delinquen...

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