Skip to main content
Toggle navigation
Home
Home Store
Bundles
Internet
Television
Phone
Power
Support
Getting Started
Order
Business
Business Solutions
Fiber Optics
Power
Advertise with EPB
Business Support
Order
Builders & Developers
Builders & Developers
Service Commitments
Builder Requirements
Residential Programs
Request Services
Customer Support
MyEPB …
MyEPB
Log in to your MyEPB Account
Forgot Login
Register New User
Make One-Time Payment
Apply for Service
Email Login
Phone Login
Outage Information
EPB Apps
MyEPB Dashboard
MyEPB User Settings
Make Payment
My Accounts
Paperless Billing
My Services
EPB Apps
My Fiber Optics Services
MyFi
Email Login
Phone Login
McAfee® LiveSafe™
DVR Manager
My Fiber Optics Accounts
${acct.nickname.length > 0 ? acct.nickname : acct.account}
Bill Details
Call History
VOD Purchases
Outage Information
Logout
Sitemap
epb.com
Live
Chat
https://epb.com
https://epb.com/home-store
https://epb.com/home-store/pricing
https://epb.com/order/quote
https://epb.com/customercarepledge
https://epb.com/home-store/bundles
https://epb.com/home-store/internet
https://epb.com/home-store/internet/nextnet
https://epb.com/home-store/internet/smart-network
https://epb.com/nextnet
https://epb.com/home-store/internet/mcafee-livesafe
https://epb.com/getthegig
https://epb.com/home-store/internet/internet-test
https://epb.com/home-store/television
https://epb.com/epb2go
https://epb.com/home-store/television/epb2go
https://epb.com/home-store/television/tiers
https://epb.com/home-store/television/features
https://epb.com/home-store/television/listings
https://epb.com/home-store/television/channels
https://epb.com/home-store/phone
https://epb.com/home-store/phone/features
https://epb.com/home-store/power
https://epb.com/home-store/power/smart-grid
https://epb.com/home-store/power/efficiency
https://epb.com/home-store/power/efficiency/escore-evaluation
https://epb.com/home-store/power/efficiency/comfortable-home
https://epb.com/waystosave
https://epb.com/home-store/power/efficiency/renewable-energy
https://epb.com/home-store/power/efficiency/residential-solar-share
https://epb.com/residential-solar-share/energy-offsets
https://epb.com/solarshare
https://epb.com/solarshare/request
https://epb.com/solarshare/participate
https://epb.com/solarshare/offset-calculator
https://epb.com/solarevents
https://epb.com/solarshare/offset-calculator/partner
https://epb.com/home-store/power/outdoor-lighting
https://epb.com/home-store/power/aircare
https://epb.com/content/epb-aircare
https://epb.com/home-store/paying-your-bill
https://epb.com/pre-pay
https://epb.com/home-store/paying-your-bill/options
https://epb.com/home-store/paying-your-bill/programs
https://epb.com/home-store/paying-your-bill/assistance
https://epb.com/pricing
https://epb.com/home-store/moving
https://epb.com/moving
https://epb.com/home-store/myepb-app
https://epb.com/home-store/apps
https://epb.com/business-solutions
https://epb.com/business-solutions/support-request
https://epb.com/business-solutions/get-started
https://epb.com/business-solutions/fiber-optics
https://epb.com/business-solutions/fiber-optics/internet
https://epb.com/business-solutions/fiber-optics/hosted-phone
https://epb.com/business-solutions/fiber-optics/ethernet
https://epb.com/business-solutions/fiber-optics/co-location
https://epb.com/business-solutions/fiber-optics/redundant
https://epb.com/business-solutions/fiber-optics/technology-audit
https://epb.com/business-solutions/fiber-optics/total-office
https://epb.com/business-solutions/fiber-optics/nextbigthing
https://epb.com/business-solutions/fiber-optics/nextbigthing/wired
https://epb.com/business-solutions/fiber-optics/nextbigthing/bellhops
https://epb.com/business-solutions/fiber-optics/nextbigthing/whiteboard
https://epb.com/business-solutions/power
https://epb.com/business-solutions/power/smart-grid
https://epb.com/business-solutions/power/assistance
https://epb.com/business-solutions/power/programs-and-incentives
https://epb.com/business-solutions/power/programs-and-incentives/business-solar-share
https://epb.com/business-solutions/power/programs-and-incentives/business-solar-share/participating-businesses
https://epb.com/business-solutions/power/rates
https://epb.com/business-solutions/power/outdoor-lighting
https://epb.com/business-solutions/power/commercial-rates
https://epb.com/business-electrical-rates
https://epb.com/business-solutions/advertising
https://epb.com/builders-developers
https://epb.com/builders-developers/service-commitments
https://epb.com/builders-developers/electrical-inspections
https://epb.com/builders-developers/residential-programs
https://epb.com/smartbuild
https://epb.com/builders-developers/realtor-program
https://epb.com/vegetation-management
https://epb.com/about-epb
https://epb.com/about-epb/leadership-annual-reports
https://epb.com/about-epb/careers
https://epb.com/about-epb/doing-business
https://epb.com/about-epb/locations
https://epb.com/about-epb/leadership
https://epb.com/about-epb/leadership/board-directors
https://epb.com/about-epb/media-relations
https://epb.com/about-epb/media-relations/photo-library
https://epb.com/about-epb/media-relations/video-library
https://epb.com/about-epb/our-history
https://epb.com/annual-reports
https://epb.com/annual-reports/2017
https://epb.com/annual-reports/2018
https://epb.com/annual-reports/2019
https://epb.com/community
https://epb.com/neighbors-helping-neighbors
https://epb.com/community/professor-gig-a-watt
https://epb.com/community/sponsorship-opportunities
https://epb.com/community/giving-opportunities
https://epb.com/community/contributions
https://epb.com/community/television
https://epb.com/community/television/citystream-on-demand
https://epb.com/community/television/education-government-channel
https://epb.com/community/television/leased-access-channel
https://epb.com/content/leased-access-channel
https://epb.com/community/environmental
https://epb.com/community/environmental/leed
https://epb.com/community/artspark
https://epb.com/hosteduc-911
https://epb.com/customer-support
https://epb.com/customer-support/inquiry
https://epb.com/content/epb-inquiry-form
https://epb.com/customer-support/home-support
https://epb.com/customer-support/business-support
https://epb.com/report-outage
https://epb.com/escore
https://epb.com/outage-map
https://epb.com/sitemap
https://epb.com/guide
https://epb.com/legal
https://epb.com/legal/regulatory
https://epb.com/legal/electric
https://epb.com/legal/commercial-fiber
https://epb.com/legal/residential-fiber
https://epb.com/legal/website
https://epb.com/content/fcc-public-files
https://epb.com/legal/mobile/android/privacy
https://epb.com/legal/stb-client
https://epb.com/legal/mobi/terms-service
https://epb.com/legal/mobi/privacy
https://epb.com/legal/fi-tv-terms-service
https://epb.com/legal/fi-tv-privacy-policy
https://epb.com/legal/board-notices
https://epb.com/workingwell
https://epb.com/fibervention
https://epb.com/fibervention/fibervention-realtor
https://epb.com/residential-solar-share
https://epb.com/home-energy-upgrade
https://epb.com/hosted-wifi
https://epb.com/photo-confirmation
https://epb.com/oss2
https://epb.com/legal/oss
https://epb.com/black-history-month-videos
https://epb.com/blackhistorymonth
https://epb.com/my-epb/anti-virus
https://epb.com/home-store/internet/kaspersky-internet-security
https://epb.com/100k
https://epb.com/solar-share-adventure
https://epb.com/biggig
https://epb.com/happyday-old
https://epb.com/happyday
https://epb.com/router
https://epb.com/hostedphonesupport
https://epb.com/new-layout-testing
https://epb.com/residential-internet-jg
https://epb.com/050119-internet-cmpgn-1
https://epb.com/050119-fitv-cmpgn-1
https://epb.com/050119-phone-cmpgn-1
https://epb.com/050119-business-internet-cmpgn-1
https://epb.com/050119-hostedphone-cmpgn-1
https://epb.com/050119-bundles-cmpgn-1
https://epb.com/how-to
https://epb.com/howto/internet
https://epb.com/howto/fitv
https://epb.com/howto/fitv/streaming-device-new-device
https://epb.com/howto/fitv/streaming-device-install
https://epb.com/howto/fitv/streaming-device-set-fi-tv
https://epb.com/howto/fitv/streaming-device-navigating
https://epb.com/managedvr
https://epb.com/howto/fitv/mobile-device-install
https://epb.com/howto/fitv/mobile-device-navigate
https://epb.com/howto/fitv/web-browser-access-online
https://epb.com/howto/fitv/web-browser-set
https://epb.com/howto/fitv/web-browser-navigate
https://epb.com/howto/fitv/web-browser-manage-dvr
https://epb.com/howto/fitv/manage-dvr-mobile
https://epb.com/howto/fiphone
https://epb.com/howto
https://epb.com/paperlessbilling
https://epb.com/gopaperless
https://epb.com/channel-listing-jg
https://epb.com/solarshareadventure
https://epb.com/channel-listing-conquesting
https://epb.com/channel-listing-fi-tv-email
https://epb.com/supporteddevices
https://epb.com/getshowtime
https://epb.com/covid19
https://epb.com/covid-19
https://epb.com/greenpowerplay
https://epb.com/netbridge
https://epb.com/paymentassistance
https://epb.com/payment-assistance
https://epb.com/freepreview
https://epb.com/freepreview/programminghighlights
https://epb.com/quickconnect
https://epb.com/liheap
https://epb.com/upgradenow
https://epb.com/proconference
https://epb.com/proconference/service-status
https://epb.com/proconference/create-account
https://epb.com/proconference/upgrade-account
https://epb.com/proconference/forgot-details
https://epb.com/about-epb/news/1
https://epb.com/about-epb/news/2
https://epb.com/about-epb/news/articles/ornl-chattanooga-epb-test-the-role-of-sensors-in-grid-innovation
https://epb.com/about-epb/news/articles/epb-honors-winners-of-2017-black-history-month-poetry-contest
https://epb.com/about-epb/news/articles/chattanooga-accelerates-sustainable-mobility-with-epb-driving-change-vehicles
https://epb.com/about-epb/news/articles/hodgen-mainda-becomes-epbs-vice-president-of-community-development
https://epb.com/about-epb/news/articles/10
https://epb.com/about-epb/news/articles/55
https://epb.com/about-epb/news/articles/56
https://epb.com/about-epb/news/articles/57
https://epb.com/about-epb/news/articles/58
https://epb.com/about-epb/news/articles/65
https://epb.com/about-epb/news/articles/12
https://epb.com/about-epb/news/articles/epb-prepared-to-respond-to-impacts-from-irma
https://epb.com/about-epb/news/articles/epb-recognizes-basf-for-leadership-in-sustainable-energy-usage
https://epb.com/about-epb/news/articles/small-business-owner-becomes-first-business-to-join-solar-share-in-support-of-chattanoogas-environmental-stewardship
https://epb.com/about-epb/news/articles/big-brothers-big-sisters-launches-beyond-school-walls-workplace-mentoring-program-at-epb
https://epb.com/about-epb/news/articles/16
https://epb.com/about-epb/news/articles/epb-presents-financial-incentives-to-dynatronics-chattanooga-for-deploying-next-generation-energy-efficient-forklift
https://epb.com/about-epb/news/articles/39
https://epb.com/about-epb/news/articles/epb-breaks-ground-on-solar-share-community-solar-project
https://epb.com/about-epb/news/articles/epb-energizes-flow-battery-to-better-serve-customers-and-support-national-grid-modernization-efforts
https://epb.com/about-epb/news/articles/chattanooga-data-security-start-up-chooses-epb-solar-share-to-support-companys-environmental-commitment
https://epb.com/about-epb/news/articles/fitch-affirms-epbs-aa-bond-rating-and-stable-financial-outlook
https://epb.com/about-epb/news/articles/36
https://epb.com/about-epb/news/articles/38
https://epb.com/about-epb/news/articles/46
https://epb.com/about-epb/news/articles/52
https://epb.com/about-epb/news/articles/hamilton-county-students-can-now-access-free-epb-quick-connect-wifi-hotspots-at-27-locations
https://epb.com/about-epb/news/articles/tengig-festival-brings-the-best-games-in-esports-to-chattanooga-the-city-with-the-fastest-internet-in-the-world-from-october-6-to-8
https://epb.com/about-epb/news/articles/epb-fiber-optics-notifies-customers-of-fi-tv-channel-package-increase
https://epb.com/about-epb/news/articles/30
https://epb.com/about-epb/news/articles/epb-introduces-the-myepb-app-for-electric-power-customers
https://epb.com/about-epb/news/articles/jd-power-epb-ranks-highest-in-the-midsize-utility-segment-in-the-south-for-the-second-consecutive-year
https://epb.com/about-epb/news/articles/48
https://epb.com/about-epb/news/articles/epb-teams-up-with-society-of-work-to-collaborate-drive-innovation
https://epb.com/about-epb/news/articles/epb-celebrates-holidays-around-the-world-in-this-years-holiday-windows
https://epb.com/about-epb/news/articles/epb-fiber-optics-re-affirms-commitment-to-uphold-net-neutrality-standards-for-customers
https://epb.com/about-epb/news/articles/recent-tornado-damage-to-power-infrastructure-tops-28-million-smart-grid-prevented-outages-for-more-than-44000
https://epb.com/about-epb/news/articles/47
https://epb.com/about-epb/news/articles/epb-and-arborists-raise-awareness-about-the-effects-of-extreme-drought-and-weather-fluctuations-on-trees
https://epb.com/about-epb/news/articles/epb-fiber-optics-launches-community-wide-fundraising-drive
https://epb.com/about-epb/news/articles/epb-launches-solar-share-an-easy-option-for-locally-generated-renewable-energy
https://epb.com/about-epb/news/articles/chattanooga-peds-sources-100-of-electricity-with-epb-solar-share
https://epb.com/about-epb/news/articles/5
https://epb.com/about-epb/news/articles/carta-recognized-for-electric-vehicle-project-by-smart-cities-connect
https://epb.com/about-epb/news/articles/epb-celebrates-winners-of-black-history-month-poetry-contest
https://epb.com/about-epb/news/articles/35
https://epb.com/about-epb/news/articles/64
https://epb.com/about-epb/news/articles/59
https://epb.com/about-epb/news/articles/51
https://epb.com/about-epb/news/articles/joe-ferguson-honored-as-2018-chattanooga-area-manager-of-the-year
https://epb.com/about-epb/news/articles/epb-and-crabtree-farms-sprout-downtown-pop-up-farm-stand
https://epb.com/about-epb/news/articles/jd-power-consumer-study-gives-epb-highest-customer-satisfaction-score-in-region
https://epb.com/about-epb/news/articles/epb-to-continue-home-energy-upgrade-program-following-positive-results-for-customers-in-pilot-program
https://epb.com/about-epb/news/articles/37
https://epb.com/about-epb/news/articles/epb-holds-green-business-expo-to-share-sustainability-practices-learned-from-its-leed-silver-certification-with-local-businesses
https://epb.com/about-epb/news/articles/epb-congratulates-artspark-goes-to-school-challenge-winners
https://epb.com/about-epb/news/articles/epb-and-moxy-hotel-partnership-supports-green-lodging-and-special-events-powered-by-solar-share
https://epb.com/about-epb/news/articles/joe-ferguson-to-retire-as-epb-board-chair
https://epb.com/about-epb/news/articles/epb-fiber-optics-announces-internet-speed-increase
https://epb.com/about-epb/news/articles/epb-celebrates-the-spirit-of-chattanooga-in-the-2018-holiday-windows
https://epb.com/about-epb/news/articles/epb-invites-students-to-celebrate-african-american-achievement-by-participating-in-black-history-month-poetry-contest
https://epb.com/about-epb/news/articles/epb-fiber-optics-offers-mcafee-livesafe-security-suite
https://epb.com/about-epb/news/articles/epb-partners-with-atlas-organics-to-divert-food-waste-and-compostable-materials-from-landfill
https://epb.com/about-epb/news/articles/epb-launches-artspark-to-inspire-student-design-of-public-art-that-showcases-the-beauty-of-electricity
https://epb.com/about-epb/news/articles/just-in-time-for-the-2018-fifa-world-cup-epb-fiber-optics-expands-fi-tv-latino-package
https://epb.com/about-epb/news/articles/tdec-tennessee-governor-recognize-epb-for-its-leadership-in-environmental-stewardship
https://epb.com/about-epb/news/articles/epb-fiber-optics-reaches-milestone-of-serving-100000-customers
https://epb.com/about-epb/news/articles/students-of-epb-institute-of-technology-at-tyner-kick-off-their-school-year-with-new-learning-laboratory
https://epb.com/about-epb/news/articles/epb-congratulates-winners-of-black-history-month-poetry-contest
https://epb.com/about-epb/news/articles/international-placemaking-week-conference-powered-by-carbon-neutral-epb-solar-share
https://epb.com/about-epb/news/articles/chattanooga-lookouts-to-host-americas-first-carbon-neutral-minor-league-game-powered-by-epbs-solar-share
https://epb.com/about-epb/news/articles/11
https://epb.com/about-epb/news/articles/1
https://epb.com/about-epb/news/articles/epb-announces-educational-partners-for-artspark-goes-to-school
https://epb.com/about-epb/news/articles/epb-completes-250th-home-energy-upgrade-receives-additional-support-to-continue-energy-efficiency-renovations
https://epb.com/about-epb/news/articles/6
https://epb.com/about-epb/news/articles/7
https://epb.com/about-epb/news/articles/8
https://epb.com/about-epb/news/articles/9
https://epb.com/about-epb/news/articles/epb-recognized-as-a-smart-energy-provider
https://epb.com/about-epb/news/articles/epb-earns-leed-gold-for-environmental-sustainability-shares-expertise-to-help-other-companies-optimize-operations
https://epb.com/about-epb/news/articles/epb-board-approves-long-term-agreement-with-tva
https://epb.com/about-epb/news/articles/chattanooga-tops-110-million-in-smart-city-research
https://epb.com/about-epb/news/articles/epb-joins-with-other-utilities-to-promote-call-before-you-dig
https://epb.com/about-epb/news/articles/32
https://epb.com/about-epb/news/articles/19
https://epb.com/about-epb/news/articles/22
https://epb.com/about-epb/news/articles/chattanooga-mayor-andy-berke-to-appoint-marcus-shaw-to-the-epb-board-of-directors
https://epb.com/about-epb/news/articles/61
https://epb.com/about-epb/news/articles/62
https://epb.com/about-epb/news/articles/63
https://epb.com/about-epb/news/articles/31
https://epb.com/about-epb/news/articles/33
https://epb.com/about-epb/news/articles/25
https://epb.com/about-epb/news/articles/cgla-students-compete-in-international-cybersecurity-tournament-sponsored-by-epb-fiber-optics
https://epb.com/about-epb/news/articles/14
https://epb.com/about-epb/news/articles/15
https://epb.com/about-epb/news/articles/20
https://epb.com/about-epb/news/articles/21
https://epb.com/about-epb/news/articles/23
https://epb.com/about-epb/news/articles/24
https://epb.com/about-epb/news/articles/26
https://epb.com/about-epb/news/articles/27
https://epb.com/about-epb/news/articles/28
https://epb.com/about-epb/news/articles/29
https://epb.com/about-epb/news/articles/40
https://epb.com/about-epb/news/articles/50
https://epb.com/about-epb/news/articles/the-state-of-5g
https://epb.com/about-epb/news/articles/fitch-ranks-epb-aa-for-financial-performance
https://epb.com/about-epb/news/articles/2
https://epb.com/about-epb/news/articles/4
https://epb.com/about-epb/news/articles/66
https://epb.com/about-epb/news/articles/41
https://epb.com/about-epb/news/articles/42
https://epb.com/about-epb/news/articles/43
https://epb.com/about-epb/news/articles/45
https://epb.com/about-epb/news/articles/54
https://epb.com/about-epb/news/articles/49
https://epb.com/about-epb/news/articles/53
https://epb.com/about-epb/news/articles/60
https://epb.com/about-epb/news/articles/34
https://epb.com/about-epb/news/articles/13
https://epb.com/about-epb/news/articles/17
https://epb.com/about-epb/news/articles/epb-promotes-marie-webb-to-senior-vp-human-resources-and-chief-talent-inclusion-officer
https://epb.com/about-epb/news/articles/18
https://epb.com/about-epb/news/articles/epb-to-begin-disconnections-for-past-due-bills-october-1-customers-in-need-urged-to-call-now-to-access-utility-assistance
https://epb.com/about-epb/news/articles/44
https://epb.com/about-epb/news/articles/chattanooga-area-electric-system-severely-damaged-by-overnight-storm
https://epb.com/about-epb/news/articles/open-call-for-artists-for-epb-10th-street-mural
https://epb.com/about-epb/news/articles/3
https://epb.com/about-epb/news/articles/helpful-tips-to-maximize-wifi-speed-at-home
https://epb.com/about-epb/news/articles/hamilton-county-and-chattanooga-use-smart-city-infrastructure-to-bridge-the-digital-divide-for-students
https://epb.com/customer-support/resources/49
https://epb.com/customer-support/resources/82
https://epb.com/customer-support/resources/38
https://epb.com/customer-support/resources/27
https://epb.com/customer-support/resources/28
https://epb.com/customer-support/resources/30
https://epb.com/customer-support/resources/43
https://epb.com/customer-support/resources/8
https://epb.com/customer-support/resources/9
https://epb.com/customer-support/resources/4
https://epb.com/customer-support/resources/5
https://epb.com/customer-support/resources/26
https://epb.com/customer-support/resources/22
https://epb.com/customer-support/resources/33
https://epb.com/customer-support/resources/7
https://epb.com/customer-support/resources/19
https://epb.com/customer-support/resources/16
https://epb.com/customer-support/resources/44
https://epb.com/customer-support/resources/35
https://epb.com/customer-support/resources/37
https://epb.com/customer-support/resources/42
https://epb.com/customer-support/resources/18
https://epb.com/customer-support/resources/41
https://epb.com/customer-support/resources/45
https://epb.com/customer-support/resources/39
https://epb.com/customer-support/resources/51
https://epb.com/customer-support/resources/52
https://epb.com/customer-support/resources/48
https://epb.com/customer-support/resources/83
https://epb.com/customer-support/resources/53
https://epb.com/customer-support/resources/54
https://epb.com/customer-support/resources/62
https://epb.com/customer-support/resources/24
https://epb.com/customer-support/resources/36
https://epb.com/customer-support/resources/40
https://epb.com/customer-support/resources/47
https://epb.com/customer-support/resources/10
https://epb.com/customer-support/resources/12
https://epb.com/customer-support/resources/fi-tv-select-equipment-return
https://epb.com/customer-support/resources/2
https://epb.com/customer-support/resources/unable-to-record
https://epb.com/customer-support/resources/86
https://epb.com/customer-support/resources/13
https://epb.com/customer-support/resources/11
https://epb.com/customer-support/resources/23
https://epb.com/customer-support/resources/6
https://epb.com/customer-support/resources/3
https://epb.com/customer-support/resources/15
https://epb.com/customer-support/resources/50
https://epb.com/customer-support/resources/80
https://epb.com/customer-support/resources/connecting-electric-service
https://epb.com/customer-support/resources/deposits-payments
https://epb.com/customer-support/resources/polycom-401-series-support
https://epb.com/customer-support/resources/hosted-call-record-user-guide
https://epb.com/customer-support/resources/panasonic-cordless-quick-function-guide
https://epb.com/customer-support/resources/hosted-call-record-download-instructions
https://epb.com/customer-support/resources/polycom-601-series-support
https://epb.com/customer-support/resources/polycom-301-series-support
https://epb.com/customer-support/resources/polycom-501-series-support
https://epb.com/customer-support/resources/85
https://epb.com/customer-support/resources/new-customer-welcome-kit
https://epb.com/business-solutions/testimonials/1
https://epb.com/business-solutions/testimonials/3
https://epb.com/business-solutions/testimonials/2
https://epb.com/business-solutions/testimonials/4
https://epb.com/login
https://epb.com/login/forgot
https://epb.com/login/forgot/username
https://epb.com/login/forgot/password
https://epb.com/my-epb
https://epb.com/my-epb/dashboard
https://epb.com/order
https://epb.com/guide
https://epb.com/rdvr
×
Live Chat