If you've been our customer at your current location for at least 12 months and your account is up to date, we can calculate your monthly bill based on a "rolling average" of your power usage over the last 12 months. That means your bill won't fluctuate very much month to month and unlike Budget Billing, you won't need to settle any billing difference at the end of the year.
If you are a current EPB AutoPay customer using a credit card on file (Master Card, Visa, Discover), you must re-enroll in our new payment portal to continue making automatic payments. You may also now choose additional payment methods like American Express, Venmo, PayPal & more!
The Fi TV service you currently subscribe to uses outdated equipment which we are unable to support much longer. We encourage you to take time now to switch to the latest Fi TV platform that includes updated features and functions, like the ability to restart and replay shows. Your channel package won’t change and updated equipment like the Fi TV Entertainment Box provides an experience much like you’re used to today. When you switch, EPB Tech Pros will come to your home and show you how easy it is to use. Click below to switch now or call/text 423-648-1372.