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Comfortable.

Connected.

In Control.

Life runs better with Chattanooga's energy and internet.

Always on and always in your corner.

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Save with EPB

Save energy. Save money. EPB can help.

EPB Energy ProsSM, rebates, and tools to lower your bill.

We’re here to uncover ways that help you cut costs.

Everything EPB.

Right from your phone.

Pay your bill, manage your account, contact our team and track your energy — all from the MyEPB app.

MyEPB Mobile App

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Save More & Stay Safe

More power to you

Get practical tips from EPB experts on saving money and staying safe around energy.

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EPB PowerShare

$1/month keeps the lights on for Chattanoogans in need.

Your small gift helps neighbors stay connected through their toughest times.

Need help? PowerShare assistance is available.

Get temporary help with your Energy bill.

PAYMENT ASSISTANCE

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Beyond PowerShare, you have options.

If you're facing financial hardship, we're here to connect you with resources to help with your Energy or Fiber Optics bill.

EPB FIBER OPTICS

Stay connected at fiber speed.

Get industry-leading connectivity and reliability with Chattanooga’s only 100% fiber optic network.

Managed WiFi

Let us handle your home WiFi setup.

Get Smart Net Plus

TV

More ways to watch your favorites.

Explore TV options

Phone

Unlimited minutes? That's a landline worth having.

Order Fi Phone

Customer Service

In your neighborhood, and ready to help — 24/7/365.

Round-the-clock support. No charge, ever.

Happening at EPB

Powering Gig City, powering you.

Quick answers to questions we hear most

EPB residential customers, both homeowners and renters, can take advantage of EPB & TVA EnergyRight® Home Energy Rebates for qualifying energy efficiency improvements. If you are a renter, at some point in the process you will be asked to co-sign a Participation Agreement with the owner of your home to ensure that all measures are agreed upon by both parties, and that both contractors and EPB Energy Pros are allowed on the premise to complete work as needed. In addition, some community organizations may be eligible. ​

Yes! Just tap the "My Bill" link on the home screen of the MyEPB app to see and pay your Energy and Fiber Optics bills online. You can also pay your bills online through the MyEPB portal on EPB.com. Just log in to see and pay both your Energy and Fiber Optics bills.

Download MyEPB now.

It depends. Like all technology, wireless routers are continually improved and updated so performance could be based on the age and type of router. We recommend that you check your wireless router with a “speed test” to ensure you are receiving the best performance from your new speed, and upgrade your router if necessary.

For more information, watch this helpful Tech Tip video.

We understand that there may be times when paying your bill is difficult. If you need to request a payment extension and you meet the following criteria, you can avoid a disruption in your service by requesting up to a 7-day extension to submit a payment. Requirements include:

  • Must have received a disconnect notice
  • Do not have a balance over $600.00
  • Do not have a returned check for insufficient funds outstanding
  • Do not have a balance over 60 days

To make payment arrangements, please login into your secure MyEPB by clicking here. Or call us at (423) 648-1372.

A free in-home evaluation performed by us. We inspect and report on ten different categories of energy efficiency. We then provide customers with a prioritized list of energy upgrades and a link to a list of approved vendors that participate in the EPB & TVA Quality Contractor Network.

Schedule your free Home Energy Checkup here or call 423-648-1372.

Where Chattanooga Plugs In

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