Award-winning customer service

You can reach a live and local EPB customer service rep all day, every day and even on the holidays. We’re here to serve you.

Customer Support

Powering Chattanooga

EPB is one of America's largest publicly owned electric power providers. We're also the pioneering communications company that surprised the nation with the first Gigabit Internet speeds, crystal clear television and telephone service utilizing a community-wide fiber optic network. But most of all, we're here to serve Chattanooga with the neighbor-to-neighbor local service you've come to expect from us.

An energy efficient home is more comfortable, and less costly

EPB maintains some of the lowest electricity costs in the country, but you can still take measures to keep your power costs down by upping your home’s energy efficiency. Taking even the most simple home improvement measures to help avoid involuntary energy waste is good for you, good for the community as a whole, and good for our environment.

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EPB Fiber Optics Customer Links

Existing customers can log in here!

EPB Fi-Email EPB Fi-Phone

Bundle two or more services and save!

Combine any of our Internet, TV and/or telephone service options into a customized bundle that meets your individual needs, and budget.

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Reliable electricity from Chattanooga’s most trusted utility

The most advanced electric power distribution grid of its kind already at work for homes and businesses in Chattanooga. The EPB Smart Grid employs thousands of sensors and computerized devices across our entire service area.

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Go Anywhere with EPB2Go

EPB2Go delivers more than a hundred of your favorite networks (over 55 of them live) – including WatchESPN, ABC & Disney – on any mobile device, anywhere with an Internet connection.

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Chattanooga, TN (October 28, 2015) – EPB is reminding the community to be aware of ongoing scams involving people impersonating EPB employees and their contractors. People continue to be targeted by telephone scams from callers posing as EPB employees or collection agents who inform them...
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October 28, 2015
Chattanooga, TN (September 30, 2015) – Battle Academy’s third grade class, along with teachers, Superintendent Rick Smith and EPB, formally introduced Professor Gig-A-Watt to the community as a new era begins for the utility’s long-standing Play it Safe program in Hamilton County...
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September 30, 2015
Chattanooga, TN (September 18, 2015) EPB is partnering with the Tennessee Valley Authority to launch Solar Share, a pilot program to construct 1.35 Megawatts of community-based solar power generation capacity. This groundbreaking initiative will be EPB’s first power generation project....
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September 18, 2015