Of Hamilton County households earn more than the Federal Poverty Level, but less than the basic cost of living.
Calls every year to United Way of Greater Chattanooga for emergency assistance.
Cost of living for a family of four with two children in childcare rose by $8,200 in just one year.
HOW EPB POWERSHARE WORKS
EPB PowerShare is a voluntary giving program that helps households facing financial hardship pay their EPB Energy bill.
EPB partners with United Way of Greater Chattanooga to turn your generosity into direct assistance for those who need it.
Donate Get helpSign in to your MyEPB account online or in the app. Under Billing & Payment settings, select Enroll in PowerShare.
Give once or add a recurring donation to your EPB Energy bill. You can always adjust or cancel your donation.
EPB partners with United Way of Greater Chattanooga to connect qualifying households with PowerShare assistance.
Help us raise $35,000 in new customer donations. And through December 31, EPB will match every new one-time and recurring gift dollar for dollar, up to $35,000.
Together, we can provide up to $70,000 to help let every light shine.
“I had just started a new job, but didn’t have enough to cover all bills and our electric has been past due. United Way stepped in and helped my family by connecting us to PowerShare. The payment helped us pay our past due electric bill. Thank you!”
- Robert
“Your assistance has made a significant difference in my life, allowing me to keep the lights on and maintain a sense of normalcy during a challenging time.”
- Alexis
Give to EPB PowerShare through December 31, and EPB will match your donation dollar for dollar, up to $35,000. Every dollar helps brighten someone’s season.
Donate
EPB works with customers every day to set up payment arrangements and connect them with local support resources. Through the EPB PowerShare fund, our community can join us in extending that support even further—so more families have access to the help they need.
Give nowSee how this fund makes a difference in our community—with your help.
100% of every donation to EPB PowerShare goes directly to Chattanooga residents who need temporary financial assistance to pay their EPB Energy bill.
EPB partners with the United Way of Greater Chattanooga to distribute the money to neighbors in crisis. Individuals can call the 211 helpline and get connected to a Community Resource Specialist about receiving direct emergency assistance. 100% of your donation goes directly to individuals and families in EPB’s service area.
We welcome your donation. Please call 423-648-1372 and we’ll be happy to process your credit card donation. Or you may mail a check to EPB — ATTN: PowerShare PO Box 182255 Chattanooga, TN 37422.
Yes! One of our friendly EPB customer service representatives will happily walk you through the process of making a one-time gift to EPB PowerShare. Call 423-648-1372 to make your donation.
If you or someone you know is struggling to pay your EPB Energy bill, support is available through United Way of Greater Chattanooga, Monday – Friday, 8 a.m. to 5 p.m. Call 211, text your zip code to 898-211 or email 211staff@uwchatt.org. This service is completely free and confidential.
As a community-based utility, EPB is legally required to treat all customers fairly and consistently. That means we can’t waive or forgive charges for one customer without doing the same for everyone since not charging some means shifting costs to other customers. As part of our mission to serve the whole community, we work hard to deliver very reliable services at the best possible value while covering the real expenses (like poles, power lines, and substations) necessary to deliver electricity to every local home and business.
As a company and through individual employee giving, EPB supports United Way of Greater Chattanooga and other local non-profits that provide emergency support for people in need. We also invite our customers to join us by donating through PowerShare to help cover the cost for customers who are struggling. If you’re having difficulties paying your bill, we’ll work with you individually to make flexible payment arrangements and connect you with community assistance. Please call us, (423) 648-1372.
Through December 31, 2026, EPB will match new PowerShare donations dollar for dollar until we reach our $35,000 matching goal. That includes both one-time gifts and new recurring donations.
For recurring gifts, we’ll match the value of a full year of giving. So if you start a $5 monthly PowerShare donation, that’s a $60 annual commitment, and EPB will contribute an additional $60 to the campaign match.
Whether you give once or choose to give every month, your contribution can go twice as far in helping local neighbors with their EPB Energy bills.
The short answer is no. EPB is only matching new one-time and recurring donations. However, if you’re able to increase your monthly contribution by even $1, we will match your new giving total.
