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EPB Billing
Billing & Payments

Secure, simple and easy options designed for you

You choose the way you’d like to receive and pay your bill

Paper or paperless? PrePay or AutoPay? Levelized or monthly use billing? It’s your choice. We offer several programs designed to help prevent unexpected bills and work better for your monthly budget, plus billing assistance programs, and more.

Levelized Billing

Your averaged monthly bill stays roughly the same each month

Levelized Billing gives you the ability to predict your bill each month. If you've been our customer at your current location for at least a year, we can calculate your monthly bill based on a "rolling average" of your power usage over the last 12 months. That means your bill won't fluctuate very much month to month – and you won’t have to settle up any difference at the end of the year.

Chattanooga EPB Billing
Reliable Smart Grid energy


On-time payments every time

Save time, checks, postage and the hassle of remembering to pay your energy and fiber optics bills by having your monthly amount automatically charged to your credit or debit card or deducted from your bank checking account on the due date or the next working day. The transfer will show up on your bank statement just like any other transaction.

PrePay Power

Pay before you use power and eliminate unnecessary fees

Say goodbye to late fees, reconnect fees and security deposits, and hello to control and peace of mind. With PrePay, you can decide what works best for you and your budget. If it’s difficult for you to make large monthly payments, you can pay smaller amounts daily, weekly, or biweekly instead. PrePay puts the power in your hands.


Securely manage your accounts online

  • Secure online portal – access your account information & more
  • Manage accounts online – update info, see payments & balances, etc
  • Pay your bills – pay both energy and fiber optics bills online easily
  • Keep up with energy – see usage history by hour, day, week & month
  • Bill options – enroll in worry-free AutoPay, Paperless Billing & more

Billing assistance programs

  • Landlord Agreement – keep the power on between tenants
  • Third-Party Notification – send a copy of your bill to your caretaker
  • Power Share – help those in need by donating through United Way
  • Payment Arrangements – for times when it’s difficult to meet due dates

Accessibility Assistance

Receiving your billing information in the format that you prefer

Paperless Billing

Go green and save postage with emailed bills and links to pay options