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Report an outage and stay informed.

Energy Outages

When you log in, our systems automatically receive your report to expedite your restoration.

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Fiber Optics Outages

Log in for the fastest, most accurate way to report an outage.

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MyEPB App

Track power outages and energy restoration

  • Report energy outages from your smartphone
  • Monitor restoration efforts at your home and throughout the community
  • Better anticipate bills based on current usage vs usage history
  • Monitor usage spikes to proactively address possible issues
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Request a street light repair

If you see a street light in need of repair or replacement, report it below. We maintain all street lights within our service area for the municipalities we serve.

Outage and Safety Tips

We all depend on electricity every day, and miss greatly during an outage. So it’s good to know how to power our lives safely – even during a storm.

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Storm Readiness

There’s no better time to prepare for potentially dangerous weather events than right now.
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Generators

During a power outage a generator can help life get back to normal, when used safely.
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Food Safety

Perishables go bad faster during a power outage. Learn what to throw out – and when.
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Electrical Safety

Electricity greatly enhances our daily lives so it’s important to know how to stay safe around it.
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Downed Power Lines

Always assume that a fallen power line is live, so learn what to do to avoid any danger.
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Identifying an EPB Employee

Know how to recognize an EPB representative to ensure safe, dependable service.
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For any other question, get in touch with us

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Live Chat

If you have any question, our techs are available to you 24/7 with live chat or by calling 423-648-1500.

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Email

You can also mail us for any question. Reach out to us

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Call

Call our direct number 423-648-1372 or Request a call back

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Channel listings by package

The interactive guide below may include temporary, free preview channels that are not available in the package you select.
Please refer to the digital PDFs below for the most current channel tier listings.
Fi TV Channel Lineup Lista De Canales

Network

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FEATURES
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4K
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