See how EPB’s business solutions team can meet your company's needs today and tomorrow.
Fi-Speed NextNet provides the highest bandwidth you can get – from 100 Mbps up to 10,000 Mbps – for virtually unlimited possibilities.
Sharing large amounts of data between locations over your own exclusive, secure Internet network is no problem with EPB’s seamless VLAN configurations.
We provide Fi Speed Internet access to your office or business facility, but we do not set up or manage customer systems or hardware. If you have multiple computers or systems that will need reconnecting once your Fi Speed Internet service is live, you may need to ensure your vendor or IT professional is on hand to assist.
Yes, most fax machine and TDD equipment will work with Fi Phone. If you have any questions about specific equipment, please call us at 423-648-1500.
Yes you can!
If an employee leaves, we can transfer the name assigned to that employee’s telephone number to a new employee. If you have a short code or speed dial setting associated with the employee’s name, you will need to use the administrator Commportal to make those changes. For help resetting a phone and/or transferring a number, call us at 423-648-1500.
Short codes are short numeric speed dial codes that can be set up within your business phone system so that you can quickly make interoffice calls without dialing a whole phone number or extension. You may also establish customized short codes for frequently dialed numbers outside your business (for instance, you may set up a short code to call another office location, a vendor or a customer).
EPB Hosted Phone service requires the use of telephones provided as part of your EPB Hosted Phone service agreement. We offer a variety of handsets and options designed to fit the needs of your business. In addition, mobile phones and smartphones from any service provider can be used to access many of the Hosted Phone features and services when you are away from the office.