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EPB offers Hosted Wi-Fi, a wireless (Wi-Fi) network service for Fi Speed Internet customers. If you are also a Hosted Wi-Fi customer, we will provide the necessary equipment and set up a wireless network for your business. If you are not a Hosted Wi-Fi subscriber, you must provide your own wireless router for your business.
Yes. Hosted Phone service works just like any other telephone service and your security/alarm system can be connected to it.
Yes. As long as your new address and physical business location is within the EPB service area, we can move your service.
EPB Hosted Phone service requires the use of telephones provided as part of your EPB Hosted Phone service agreement. We offer a variety of handsets and options designed to fit the needs of your business. In addition, mobile phones and smartphones from any service provider can be used to access many of the Hosted Phone features and services when you are away from the office.
Accessing the internet through your new Fi-Speed Internet service requires the same types of equipment needed to access any other non-fiber optics internet. Typically, this includes internet- and wireless-enabled devices (computers, smartphones, tablets), Ethernet cables and a wireless router if you want to set up a Wi-Fi network.
While it is our customers’ own responsibility to secure their own Internet access, our internet security reference guide offers some best practices to help you secure your Internet.
In addition, we offer McAfee LiveSafe software free of charge to our customers. McAfee can be downloaded from your Fi Speed Internet account page. If you need assistance setting up your account page, please contact us at 423-648-1500.