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SimRing (simultaneous ring) gives you the option of having a call to your phone ring multiple other phones at the same time until the call is answered or voicemail picks up.
Each message can be up to three minutes long.
Yes, most fax machine and TDD equipment will work with Fi Phone. If you have any questions about specific equipment, please call us at 423-648-1500.
SimRing allows you to designate multiple phones to ring simultaneously when a call is directed to your desk phone. All phones will ring at the same time until the call is answered or voicemail on one of the phones picks up. Find Me/Follow Me allows you to designate a series of phone numbers that will ring in the order you specify when a call is directed to your desk phone.
You will either have SimRing or Find Me/Follow Me depending upon your level of service. Only one of these features may be used at one time. You can manage either feature from your desk phone or online via the Commportal.
A limited number of call records are available for review in the Messages & Calls section of your Commportal. If you require phone records reaching back more than 90 days, you will need to call Customer Service at 423-648-1500, ext. 2 to make the request. You will need to provide your account password as part of the request.
Yes. Hosted Phone service works just like any other telephone service and your security/alarm system can be connected to it.