Our hometown experts will develop the right solution for enhancing the way you do business - and back it up with local service and support all day, every day.
Call 423-648-1500 to schedule your free, no-obligation technology check-up today.
Your service has an 8 hour battery backup, so Fi Phone will continue to work unless system lines are damaged.
Each message can be up to three minutes long.
Yes. Most fax and TDD calling services will work with our Hosted Phone service.
Yes. As long as your new address and physical business location is within the EPB service area, we can move your service.
If an employee leaves, we can transfer the name assigned to that employee’s telephone number to a new employee. If you have a short code or speed dial setting associated with the employee’s name, you will need to use the administrator Commportal to make those changes. For help resetting a phone and/or transferring a number, call us at 423-648-1500.
Yes. You can forward calls remotely to any of your business numbers at any time for any reason by accessing the Commportal from any web browser (including a smartphone or mobile device). In the event of a service outage at your location, you can use Commportal to have calls to your business number forwarded to another number, such as a mobile phone, via Commportal. See the Hosted Phone Quick Start guide for instructions on forwarding calls.