Our hometown experts will develop the right solution for enhancing the way you do business - and back it up with local service and support all day, every day.
Call 423-648-1500 to schedule your free, no-obligation technology check-up today.
You may use any type of phone with your Fi Phone for business line.
Yes, most fax machine and TDD equipment will work with Fi Phone. If you have any questions about specific equipment, please call us at 423-648-1500.
If an employee leaves, we can transfer the name assigned to that employee’s telephone number to a new employee. If you have a short code or speed dial setting associated with the employee’s name, you will need to use the administrator Commportal to make those changes. For help resetting a phone and/or transferring a number, call us at 423-648-1500.
Short codes are short numeric speed dial codes that can be set up within your business phone system so that you can quickly make interoffice calls without dialing a whole phone number or extension. You may also establish customized short codes for frequently dialed numbers outside your business (for instance, you may set up a short code to call another office location, a vendor or a customer).
EPB Hosted Phone service requires the use of telephones provided as part of your EPB Hosted Phone service agreement. We offer a variety of handsets and options designed to fit the needs of your business. In addition, mobile phones and smartphones from any service provider can be used to access many of the Hosted Phone features and services when you are away from the office.
Green Power Providers is a TVA-led program that supports renewable energy generation systems installed at homes and businesses (including solar, wind, biomass or low-impact hydropower). In addition to some Federal tax credits, TVA will pay for kilowatt hours generated.
EPB is happy to provide technical support for any such installation, as all equipment must be in compliance with national standards and applicable codes and must be certified by a licensed electrician. Additionally, EPB requires a one-time charge of $150 for system interconnection.
TVA will then purchase 100% of the green power output, paying the current electric rate for all output (visit TVA’s website for guidelines and current rates). Payment is made in the form of a credit issued by EPB on the monthly power bill for the home or business where the generation system is located.
To learn more, visit Green Power Providers Program or call us at 423-648-1372.