ProductsHeader.png
Products & Services Accelerate speed-to-market & reduce financial risk
Get Started

You're ready to empower your community. We're here to help.

Armed with the advantages of over ten years of real-word broadband experience, we can help you bring to market the services that can enable and empower your community — energy, internet, video and voice. From concept through implementation, we have the services and support to help you navigate the complexities of building a community fiber network and offering a wide range of products.

MarketingHeader_Mobile.png
Product Development

We’ll help you offer competitive, profitable products

Gain key customer insights to design products for maximum ROI with our market research, brand positioning and product design services.

Learn More Get Started
3x4-technical-support.jpg
Technical Support

Our experienced call center is standing by

  • Save upfront and ongoing costs of building and maintaining your own
  • Experts know the technology and how customers use it
  • Over 10 years real-world experience in internet, WiFi, video & voice
  • Exceptional, award-winning customer service and technical support
Fi Hub Portal

See and direct your customers' technical support services

  • Intuitive, customized dashboard displays real-time tech support data
  • Listen and download customer call recordings
  • Review and compare call center/technical support metrics
  • Open tickets for two-way communications with your EPB team
  • Compare key performance metrics, month over month & YOY
FiHub.png
large-blair-headend.jpg
Monitoring & Engineering

Anytime expert support

Skilled engineers in our world-class Network Operations Center solve issues quickly for more uptime & better customer satisfaction.

DIA

Dedicated Internet Access makes your job easier

  • More up time — high-capacity bandwidth just for your customer traffic
  • Save costs — affordable, symmetrical speeds of 10 Gig, 20 Gig or more
  • Expert monitoring 24/7 in our Tier 3 Network Operations Center
DefineYourCustomer.png
3x4-girls-laughing-watching-tv.jpg
Video

Increase internet take rates and reach ROI faster

  • We'll help you offer a feature-rich TV solution from day one
  • We’ll help you secure local affiliate & major network agreements
  • Save millions of dollars in capital investments and upfront costs
  • Increase take rates 20-40% (or more) and retention rates up to 65%
Dispatch

Save time and resources with intelligent scheduling services

  • Improve customer service, and your bottom line
  • Unique solutions to synchronize your order fulfillment
  • Maximize efficiency between customer service staff & field services
  • Intelligent scheduling of installations, service calls and more
dispatch.png
PowerTracker.jpg
Power Tracker

Give your commercial customers a powerful tool to save money

Business Power Tracker is a white-label solution that gives your business customers access to real-time energy data so they can see usage and make load adjustments.

Learn More Talk to Us

About Us

We’re a utility that built the first community fiber optics network.

Marketing & Product Dev.

Get started with our market research, product mix & branding services.

LOADING

Channel listings by package

The interactive guide below may include temporary, free preview channels that are not available in the package you select.
Please refer to the digital PDFs below for the most current channel tier listings.

Network

ADDITIONAL
FEATURES
N/A
4K
Replay
Restart
1/5