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Does 10-digit dialing affect how I will make a phone call?

Yes. Starting August 5, 2025, you must always use the area code plus the number when making local calls, even if the person you are calling has the same area code as you.

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Yes. Call long distance at just 6¢ per minute. Get the basic plan for just $22.99 per month plus tax. Get 120 minutes of long distance calling at just $29.00 per month plus tax. Or, get unlimited long distance calling at just $39.99 per month plus tax. If you would like to add long distance service, call us anytime day or night at 423-648-1372.

Yes. Starting August 5, 2025, you must always use the area code plus the number when making local calls, even if the person you are calling has the same area code as you.

Press *98 and follow the prompts.Press *98 and follow the prompts. You can also access your voicemail when not at home by dialing 423-648-MAIL (423-648-6245), then follow the prompts to enter your home phone number and voicemail PIN.

You may have a cordless handset that’s been left turned on. Make sure all of your home phones are turned off, then try again.

Any type of landline corded or cordless phone can be used with Fi Phone service.

Each message can be up to three minutes long.

Fi Phone includes many popular features including voicemail, call forwarding, call blocking, call waiting, spam stop, speed dialing, three way calling, call transferring and more. And, affordable domestic and international calling plans are also available.

For other questions, get in touch with us

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