Yes. You can easily forward voice messages to another mailbox by pressing 5 while listening to a voice message from any phone, or by accessing your voicemail online via the CommPortal.
To answer an incoming call while on a call, press the “Flash/Talk” button. To temporarily deactivate call waiting for a single call, dial *70 before dialing the number. To turn off call waiting during an active call, dial *70 then press “Flash/Talk.”
Yes. Call long distance at just 6¢ per minute. Get the basic plan for just $22.99 per month plus tax. Get 120 minutes of long distance calling at just $29.00 per month plus tax. Or, get unlimited long distance calling at just $39.99 per month plus tax. If you would like to add long distance service, call us anytime day or night at 423-648-1372.
Provide a real, dial-able number with every call you make – ones that will prevent them from being flagged for robocalling. They include:
Everyone making calls in the local area will be required to dial 10 digits for all calls, including local calls starting in August of 2025. However, if you already have a phone line using a 423 area code, your number will not change. Only new phone lines established after March 5, 2025, may have a 729 area code.
Yes, any systems in place programmed to use 7-digit dialing will need to be updated to use 10-digit dialing starting in August of 2025. This could include security systems/gates, fire systems, medical monitoring devices, fax machines, call forwarding settings, ankle monitors and more. Phone numbers that have been saved in landline phone equipment and mobile phones will also need to be updated to include 10 digits.
Yes. Starting August 5, 2025, you must always use the area code plus the number when making local calls, even if the person you are calling has the same area code as you.
