The resources below will help you get the most from your EPB Max UC video conferencing app and/or your EPB Hosted UC softphone app.
Log in to MyEPB for account info and more
Log in to your MyEPB secure online portal to manage accounts, see usage, pay bills and more
Go to myEPB
E911 (Enhanced 911) is support for wireless phone users who dial 911, the standard number for requesting help in an emergency. Since wireless users are often mobile, it’s necessary to inform the responder of the 911 caller’s location. E911 support is mandated for traditional mobile phone service by the U.S. Federal Communications Commission (FCC).
Please, contact our network operations team 423-648-1500 option 6 and they will be happy to assist you. They are available 24/7/365.
Yes. You can use your softphone anywhere in the world as long as you have access to the Internet. Just use it as if you are dialing from the US. Long distance charges will apply.
EPB Hosted UC is software that offers the freedom and convenience of making and receiving calls from your Windows or MAC desktop computer or laptop, Android tablet or smartphone, and IOS tablet or smartphone. It allows a business to maintain one identity and use their business number anywhere/anytime.
No, there is not a restriction. If you would like to help, please call 423-648-1500 (option 2) and one of our sales representatives will be happy to assist you.
Please contact our network operations team at 423-648-1500, 24/7/365, and choose option 6.
Yes, a business can take a softphone only solution. EPB takes pride in helping our customers find solutions that meet their needs. Please contact one of our sales reps at 423-648-1500, option 2, and they will be happy to assist you.
