Complimentary Internet Security Software

EPB Fiber Optics internet customers receive a free subscription to McAfee® LiveSafe™ to provide proactive security for all your devices at home, including your PCs, MACs, smartphones, and tablets. McAfee® LiveSafe™ is a trusted name to help prevent malicious attacks and keep you safe while you surf, search, and download files online. Plus, McAfee’s security service continuously delivers the latest software so your protection is never out-of-date.

To learn more about McAfee® LiveSafe™, please download their product data sheet here.

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Features and Benefits

  • Easy-to-use, award-winning antivirus software
  • Anti-spam filter for your email accounts
  • True KeyTM by Intel Security*
  • Firewall security
  • Multi-device security management console
  • Parental controls
  • Secure Cloud Storage (up to 1GB of storage)
  • Virus Protection Pledge

*True KeyTM is a password management system that uses facial or fingerprint recognition to instantly log you into your websites and apps across your devices.



Frequently Asked Questions

McAfee® is a user-friendly, award-winning antivirus program that comes with many benefits, like secure cloud storage, parental controls, and True KeyTM by Intel Security, and more. We believe this software will help give our customers a safer, more secure online experience.

Yes. McAfee® LiveSafe™ works on almost all modern devices.

If you would like to view our step-by-step instructional video, please visit https://epb.com/my-epb/anti-virus. If you have any issues at all, give us a call anytime at 423-648-1372.

Yes, your complementary McAfee® license can be used for all your devices.

Visit www.McAfee®.com and in the upper-right corner, select My Account > Sign In. Click the “Forgot Your Password?” link below the “Log In” button. You will be asked to type in the email address associated with your McAfee® account. Click “Send Email.” You will receive an email from McAfee®. Follow the instructions in the email to reset your McAfee® account password.

To continue using McAfee® LiveSafe™ on your devices after cancelation of Fi-Speed Internet service, you will need to purchase a license from McAfee® on your own, as your EPB-obtained license will no longer auto-renew.