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Broadband Solutions Operator-built solutions to help you move forward

We help broadband providers grow, lower costs and deliver an exceptional customer experience.

Explore services

Over 15+ years of problem solving built into every solution.

We can help you run a successful fiber network because we’ve been doing it for more than 15 years. We turned that real-world experience into solutions that support you at every stage—whether you’re launching a new market, growing your base, or scaling your operations.

Reduce risk

Learn from our real deployments—both successes and hard-earned lessons.

Accelerate growth

Leverage proven tools, processes and support that help you get to market faster.

Improve efficiency

Lower your labor demands and streamline day-to-day operations.

Simplify operations

Focus on your business while we help handle the complexity behind the scenes.

Broadband Breakthroughs
Reach your goals faster with real-world insights.

Because we understand the realities of broadband operations, we’re able to anticipate challenges before they arise and help you overcome obstacles.

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A proven framework for faster returns

Our broadband onboarding process supports both new deployments and more established operations looking to expand. Call now to learn how we can support your growth, wherever you are.

Assessment and Targets

We start by understanding your goals and identifying the right KPIs.

Onboarding and Integration

We establish and align your procedures and guidelines.

Go Live and Optimize

Expect real-time reporting, ongoing reviews and continuous improvement.

End-to-end services designed for performance and efficiency

Broadband providers turn to us to maximize profitability and customer satisfaction while minimizing overhead. From 24/7 support to advanced network monitoring and training, we help you achieve higher first-call resolution, reduce unnecessary truck rolls and accelerate your time to revenue.

Why partner with EPB?

Because we’ve been where you are. After connecting our first fiber customer in 2009, we launched EPB Broadband Solutions in 2012 to support other communities on their broadband journey. Since then, we’ve helped our partners serve over 1 million customers, sharing the real-world experience we’ve gained from building and operating one of the most advanced broadband community networks in the country. We’ve made the mistakes, learned the lessons and developed the tools to help you succeed faster and with greater confidence. With EPB Broadband Solutions, you’re not just getting a service provider—you’re gaining a knowledgeable, invested partner committed to your success.

  • More first-call resolution, fewer escalations to internal teams
  • Higher customer satisfaction and net promoter score—without adding staff
  • White-labeled approach—we work within your processes in every phase and act as an extension of your team.
  • White-labeled approach—we work within your processes in every phase and act as an extension of your team.
  • White-labeled approach—we work within your processes in every phase and act as an extension of your team.
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An extension of your business

Let’s reduce costs and raise the customer experience—together.

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