No new electric system updates are currently available. If you're having a problem that is not reflected on the Smart Grid Map, please use your MyEPB app (see below for download links) to find out more or report an outage. You can also Report Your Outage Here.
If you see a street light in need of repair or replacement, report it below. We maintain all street lights within our service area for the municipalities we serve.
We all depend on electricity every day, and miss greatly during an outage. So it’s good to know how to power our lives safely – even during a storm.
There’s no better time to prepare for potentially dangerous weather events than right now.
Electricity greatly enhances our daily lives so it’s important to know how to stay safe around it.
Always assume that a fallen power line is live, so learn what to do to avoid any danger.
The two easiest ways to report an outage are on this web page using the form above, or on your smart phone using the free myEPB app. You can also contact us by online chat, email or phone anytime day or night to report an outage.
Restoring your power is our number one priority. We ask that you please be patient. We’re working hard to restore everyone's power as soon as possible. You can keep track of outage restorations, report an outage, and more on the free myEPB app.
It depends on what caused the outage and how many areas were affected. Thanks to our Smart Grid, many outages can be restored in near real time, with no human intervention.
However, sometimes there is so much damage to power lines and equipment that we will need to assess it on site and call in the appropriate lineman crews to fix it manually. In these instances, we will work hard to restore your power as soon as possible. You can report an outage, keep track of outage restorations, and more on the free myEPB app.
You can keep track of outage restorations in your area, report an outage, and more on the free myEPB app.