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Short codes are system-wide speed dial numbers for your entire business group. In other words, short codes are speed dial numbers established for every phone in your business. Speed dial numbers are personally designated on individual phones by the phone’s user and are only accessible to that user, not to your entire business group.
Yes. Hosted Phone service works just like any other telephone service and your security/alarm system can be connected to it.
Yes. You can easily forward voice messages to another mailbox by pressing 5 while listening to a voice message from any phone, or by accessing your voicemail online via the Commportal.
Your Hosted Phone service comes with an 8-hour battery back-up to help ensure the continuation of your phone service in the event of a short power outage. However, if a significant power outage occurs or the system lines are damaged, your phone service will be off-line until restoration has occurred.
EPB Hosted Phone service requires the use of telephones provided as part of your EPB Hosted Phone service agreement. We offer a variety of handsets and options designed to fit the needs of your business. In addition, mobile phones and smartphones from any service provider can be used to access many of the Hosted Phone features and services when you are away from the office.
Fi-Speed Internet service can be accessed by using an Ethernet cable to connect your computer or device directly to your fiber outlet, or by using a wireless router to access the Internet through a wireless-enabled device.