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Support

How can we help you today?

    Internet

    Your connectivity solution is designed to provide consistent, reliable performance. If you need assistance, please refer to the resources below for more information.

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    Get secure, reliable WiFi for your business

    Learn More

    FAQs

    Fiber optic technology transmits information using laser-generated pulses of light that travel over hair-thin strands of glass fiber. Because light travels faster than anything else in the universe, fiber optics provide faster uploads and downloads while reducing network reaction times. Traditional communications companies use copper lines to transfer their signal to your home or business. EPB Fiber Optics is the area's only provider that uses 100% fiber optics.

    Yes. Our Advanced Email solution enables you to showcase your brand by adding a personalized web domain to your email address.

    To learn more, schedule your free business technology assessment or call 423-648-1500.

    EPB offers Hosted WiFi, a wireless (WiFi) network service for Fi-Speed Internet customers. If you are also a Hosted WiFi customer, we will provide the necessary equipment and set up a wireless network for your business. If you are not a Hosted WiFi subscriber, you must provide your own wireless router for your business.

    Yes. You can download recordings to your local storage drive, if you like.

    Yes. Port forwarding is supported. This would be in conjunction with Static IPs.

    Because every business is unique, EPB technicians will walk you through every step of the way beginning with a no-obligation site survey. We will evaluate your needs and concerns and work with you to design a camera solution. Our highly knowledgeable technicians will also discuss cameras available and recommended placement so that you’ll have optimal performance and visibility at your location.

    Yes. All recordings can be saved in your online vault for as long as you would like to keep them.

    Troubleshoot an issue

    Resources

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    Support Videos

    Watch these helpful videos for more information on your internet service.

    Top 5 Ways to Boost Your WiFi Signal

    For other questions, get in touch with us

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    Channel listings by package

    The interactive guide below may include temporary, free preview channels that are not available in the package you select.
    Please refer to the digital PDFs below for the most current channel tier listings.
    Fi TV Channel Lineup | Lista De Canales

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