Main Content

How can we help you today?

Why won’t one of my devices connect to my Wi-Fi network?

Try the steps below to resolve your issue.

Try turning the device off, wait 10 seconds, then turn it back on. This prompts your device to find the network again. If you’re still having problems, contact us anytime day or night by online chat, email or phone.

Was this information useful?

For other questions, get in touch with us