Try the steps below to resolve your issue.
Try turning the device off, wait 10 seconds, then turn it back on. This prompts your device to find the network again. If you’re still having problems, contact us anytime day or night by online chat, email or phone.
Chat with us online live, anytime.
Send us an email and we’ll respond very soon.
Give us a call anytime day or night at 423-648-1372.