Main Content
3x4-support-cover.jpg
Support

How can we help you today?

How do I access my information?

Log in to the MyEPB portal on the home page of EPB.com. There you can manage your accounts, see your usage, pay your bills and more.

Was this information useful?

Related FAQs

First and foremost, the Smart Grid has avoided nearly 19 million outage minutes - so far. But in addition, the Smart Grid infrastructure serves as a basis for ongoing research into innovative power delivery, grid security and smart city research - just to name a few. We continue to work the the Department of Energy and the Oak Ridge National Laboratory to discover ways this highly intelligent infrastructure can improve quality of life in our community and serve as a best-practice model for other communities.

Learn more about the Smart Grid.

Yes. EPB’s FREE Home Energy Checkup is designed to show you how your home uses energy, and what you can do to improve efficiency. An EPB Energy Pro will come to your home and assess its energy efficiency. We then provide you with energy-saving improvement recommendations and a link to a list of approved contractors who will do the job right. Call 423-648-1372 to request your FREE Home Energy Checkup today!

Log in to the MyEPB portal on the home page of EPB.com. There you can manage your accounts, see your usage, pay your bills and more.

Nearly 45% of your annual energy use comes from heating and cooling your home. Therefore, showing the outside temperature and usage on the same chart helps you understand how the weather affects your energy bills.

An EPB Energy Pro will inspect your home and work with you to identify the improvements that will benefit you most. If you qualify, you can receive up to $10,000 in FREE energy upgrades, including:

      • Modern, energy-efficient appliances
      • New heating and cooling system or repairs
      • Tankless or energy-efficient water heater
      • New doors or windows
      • Fresh insulation for floors, ceiling or walls
      • Sealed air leaks

Although your EPB Energy Pros will not perform the upgrades, we will work hand-in-hand with you and licensed contractors to ensure a timely, high-quality installation process. We also use a third-part inspection service to check the quality of the improvements after they are complete.

For other questions, get in touch with us

LOADING