EPB treats its Internet service like a utility, so it’s always up and running.
Joda Thongnopnua, Lamp Post Group
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EPB Fiber Optics offers a variety of personalized solutions for local businesses, from WiFi to Hosted Phone and many more
Hosted Phone advanced communications solutions with equipment and features for any size business and budget. Fast, secure VLAN connections for linking multiple worksites. Super fast Internet with multiple fiber connections for maximum reliability. Bulk TV service to make hundreds of channels available in multiple locations – like offices, hotel rooms and more. Ultra-secure colocation facilities for peace of mind data serving and storage. And, as your hometown experts we’ll develop custom solutions to meet your specific needs – and back it with local service and support all day, every day.
Complete communications solutions for any size business and budget.
EPB offers hometown service and support 24/7/365
Advertising on EPB’s network of channels is affordable and it works.
EPB treats its Internet service like a utility, so it’s always up and running.
Joda Thongnopnua, Lamp Post Group
No other university that I know of has access the level of bandwidth UTC does.
Thomas Hoover, University of Tennessee at Chattanooga
Failsafe Internet that helps us know exactly where a client’s assets stand in real time, at any time.”
Jody Bankston, The Patten Group
And don't settle for anything less than the area's only 100% fiber optic network. Get started today and find out just how much more speed and quality your business can get for its money. In fact, we can design a custom package that gives you more of what you want and what you need to stay ahead.
EPB offers Hosted Wi-Fi, a wireless (Wi-Fi) network service for Fi Speed Internet customers. If you are also a Hosted Wi-Fi customer, we will provide the necessary equipment and set up a wireless network for your business. If you are not a Hosted Wi-Fi subscriber, you must provide your own wireless router for your business.
Yes. Hosted Phone service works just like any other telephone service and your security/alarm system can be connected to it.
If an employee leaves, we can transfer the name assigned to that employee’s telephone number to a new employee. If you have a short code or speed dial setting associated with the employee’s name, you will need to use the administrator Commportal to make those changes. For help resetting a phone and/or transferring a number, call us at 423-648-1500.
Short codes are short numeric speed dial codes that can be set up within your business phone system so that you can quickly make interoffice calls without dialing a whole phone number or extension. You may also establish customized short codes for frequently dialed numbers outside your business (for instance, you may set up a short code to call another office location, a vendor or a customer).
Your designated Hosted Phone administrator can add and edit short codes by logging in to the administrator Commportal online.
Yes. You can forward calls remotely to any of your business numbers at any time for any reason by accessing the Commportal from any web browser (including a smartphone or mobile device). In the event of a service outage at your location, you can use Commportal to have calls to your business number forwarded to another number, such as a mobile phone, via Commportal. See the Hosted Phone Quick Start guide for instructions on forwarding calls.
