Business solutions that mean business

EPB Fiber Optics offers a variety of personalized solutions for local businesses, from WiFi to Hosted Phone and many more

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Do business. Even better.

Hosted Phone advanced communications solutions with equipment and features for any size business and budget. Fast, secure VLAN connections for linking multiple worksites. Super fast Internet with multiple fiber connections for maximum reliability. Bulk TV service to make hundreds of channels available in multiple locations – like offices, hotel rooms and more. Ultra-secure colocation facilities for peace of mind data serving and storage. And, as your hometown experts we’ll develop custom solutions to meet your specific needs – and back it with local service and support all day, every day.

Internet, Phone, TV & Secure Data Sharing – everything you need from EPB

Complete communications solutions for any size business and budget.

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Local, award-winning service

EPB offers hometown service and support 24/7/365

Grow your sales with EPB

Advertising on EPB’s network of channels is affordable and it works.

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Success Stories


UTC

No other university that I know of has access the level of bandwidth UTC does.

Thomas Hoover, University of Tennessee at Chattanooga

Patten Group

Failsafe Internet that helps us know exactly where a client’s assets stand in real time, at any time.”

Jody Bankston, The Patten Group

Silverdale Academy

EPB is the one part of our IT system that I don’t have to worry about.

David Barber, Silverdale Academy

Keep your business on the cutting edge.

And don't settle for anything less than the area's only 100% fiber optic network. Get started today and find out just how much more speed and quality your business can get for its money. In fact, we can design a custom package that gives you more of what you want and what you need to stay ahead.

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Our business is helping you do yours, 24/7

SimRing allows you to designate multiple phones to ring simultaneously when a call is directed to your desk phone. All phones will ring at the same time until the call is answered or voicemail on one of the phones picks up. Find Me/Follow Me allows you to designate a series of phone numbers that will ring in the order you specify when a call is directed to your desk phone.

You will either have SimRing or Find Me/Follow Me depending upon your level of service. Only one of these features may be used at one time. You can manage either feature from your desk phone or online via the Commportal. 

A limited number of call records are available for review in the Messages & Calls section of your Commportal. If you require phone records reaching back more than 90 days, you will need to call Customer Service at 423-648-1500, ext. 2 to make the request. You will need to provide your account password as part of the request.

Your designated Hosted Phone administrator can add and edit short codes by logging in to the administrator Commportal online.

Accessing the internet through your new Fi-Speed Internet service requires the same types of equipment needed to access any other non-fiber optics internet. Typically, this includes internet- and wireless-enabled devices (computers, smartphones, tablets), Ethernet cables and a wireless router if you want to set up a Wi-Fi network. 

Yes. You can forward calls remotely to any of your business numbers at any time for any reason by accessing the Commportal from any web browser (including a smartphone or mobile device). In the event of a service outage at your location, you can use Commportal to have calls to your business number forwarded to another number, such as a mobile phone, via Commportal. See the Hosted Phone Quick Start guide for instructions on forwarding calls. 

While it is our customers’ own responsibility to secure their own internet access, our internet security reference guide offers some best practices to help you secure your internet.

In addition, we offer McAfee LiveSafe software free of charge to our customers. McAfee can be downloaded from your Fi-Speed Internet account page. If you need assistance setting up your account page, please contact us at 423-648-1500. 

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