Business Solutions

Do business. Even better.

Hosted Phone advanced communications solutions with equipment and features for any size business and budget. Fast, secure VLAN connections for linking multiple worksites. Super fast Internet with multiple fiber connections for maximum reliability. Bulk TV service to make hundreds of channels available in multiple locations – like offices, hotel rooms and more. Ultra-secure colocation facilities for peace of mind data serving and storage. And, as your hometown experts we’ll develop custom solutions to meet your specific needs – and back it with local service and support all day, every day.

Success Stories

Lamp Post Group

EPB treats its Internet service like a utility, so it’s always up and running.

^{Joda Thongnopnua, Lamp Post Group}

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Patten Group

Failsafe Internet that helps us know exactly where a client’s assets stand in real time, at any time.”

^{Jody Bankston, The Patten Group}

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Silverdale Academy

EPB is the one part of our IT system that I don’t have to worry about.

^{David Barber, Silverdale Academy}

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Keep your business on the cutting edge.

And don't settle for anything less than the area's only 100% fiber optic network. Get started today and find out just how much more speed and quality your business can get for its money. In fact, we can design a custom package that gives you more of what you want and what you need to stay ahead.

Our business is helping you do yours, 24/7

What is SimRing?

SimRing (simultaneous ring) gives you the option of having a call to your phone ring multiple other phones at the same time until the call is answered or voicemail picks up.

Can I use a fax machine or make TDD calls?

Yes, most fax machine and TDD equipment will work with Fi Phone. If you have any questions about specific equipment, please call us at 423-648-1500.

How do I access Fi-Speed Internet service?

Fi-Speed Internet service can be accessed by using an Ethernet cable to connect your computer or device directly to your fiber optics outlet, or by using a wireless router to access the internet through a wireless-enabled device.

Is EPB still offering Green Power Switch (GPS)?

Yes, EPB is still offering TVA’s Green Power Switch and Southeastern RECs.

How do I secure my Internet access?

While it is our customers’ own responsibility to secure their own internet access, our internet security reference guide offers some best practices to help you secure your internet.

In addition, we offer McAfee LiveSafe software free of charge to our customers. McAfee can be downloaded from your Fi-Speed Internet account page. If you need assistance setting up your account page, please contact us at 423-648-1500.

What is the Green Power Providers Program?

Green Power Providers is a TVA-led program that supports renewable energy generation systems installed at homes and businesses (including solar, wind, biomass or low-impact hydropower). In addition to some Federal tax credits, TVA will pay for kilowatt hours generated.

EPB is happy to provide technical support for any such installation, as all equipment must be in compliance with national standards and applicable codes and must be certified by a licensed electrician. Additionally, EPB requires a one-time charge of $150 for system interconnection.

TVA will then purchase 100% of the green power output, paying the current electric rate for all output (visit TVA’s website for guidelines and current rates). Payment is made in the form of a credit issued by EPB on the monthly power bill for the home or business where the generation system is located.

To learn more, visit Green Power Providers Program or call us at 423-648-1372.