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Share your #1 energy tip and win!

You’ve heard our favorite energy efficiency tips, now we want to hear yours! Share the #1 way you like to save energy for your chance to win a $100 Ace Hardware gift card, four tickets to EPB Night at the Chattanooga Lookouts on April 28 and the chance to be featured on the giant scoreboard during the game!

Enter by filling out the form below. Contest ends April 4, 2023 at 11:59PM. Winners will be announced April 6, 2023.

Entry guidelines:
  • You must be an EPB customer to win.
  • You must be 18 to enter, but any family member (including children) may appear in the video with signed release.
  • If selected, you or someone in your family must be willing to appear on camera and available for filming the week of 4/10. Before filming, you must be willing to sign a release stating that your energy tip video can be shown publicly.
  • EPB employees and immediate family are not eligible to participate in this contest. 
  • EPB Energy ProsSM will select the best tips based on their creativity and effectiveness.
Good luck and we can't wait to hear how you're helping make Gig City greener!

Benefits of upgrading to Smart Net Plus

Expert Installation & Setup

Our local EPB Tech Pros will set up the perfect Wi-Fi network for your home.

Fast & Reliable Coverage

Get the fastest, most reliable speeds in every corner of your home. No buffering, lag or slow connections.

Private, Safe and Secure

Relax knowing that your network is safe with built-in security and active protection against threats.

"When EPB announced ‘The Gig,’ everyone was asking, 'What do you do with that much internet speed?'”

"Since then, Gig-speed internet has served as a platform for innovation in opening up new opportunities for increased productivity, remote work, education, telehealth, entertainment and more."

"EPB Quantum Network is our next step in opening up new vistas of possibility."

- David Wade, CEO

Have Questions About Gig25?

We’re happy to help. Explore answers to the most common questions we get below or get in touch with us!

EPB is committed to helping our community grow and thrive by equipping every home and business with the capability to handle the ever-increasing demand for bandwidth. Research indicates that bandwidth needs will grow 50% year over year as cloud-based applications and technologies evolve. EPB’s Gig25 service leverages the power of our fiber optic infrastructure to ensure our community is well-positioned with the internet speeds they need now and for years to come.

Because nothing is faster than the speed of light and fiber optic lines are very durable, EPB was able to upgrade the optical networking equipment to deliver even faster internet speeds without having to replace the fiber optic lines which make up the bulk of the expense and construction effort for the initial deployment.

The bandwidth that comes with 25 Gigs of speed provides an enormous blank slate for whatever opportunities innovative thinkers can dream up next. For now, 25 Gig internet is ideal for power users, web-scalers, entrepreneurs, start-ups, businesses, industry, virtual education and healthcare, data centers, and advanced community services. For example, this level of bandwidth is capable of meeting the needs of industries like:

  • Data Centers – 100+ servers could operate with symmetrical upstream and downstream internet running with an average of 1Gbps + each
  • Security & Safety – 5,000+ HD streams and/or surveillance cameras across one campus running at once
  • Healthcare – Smart hospitals, connected with 100s of telemedicine rooms and even remote surgery rooms
  • Real Estate – 400-suite multitenant buildings equipped with 200+Mbps to 1 Gbps services per office

EPB provides a range of internet speeds to meet the needs of all business and residential customers in our community. From 300 Mbps to 1 Gig and all the way up to 25 Gigs, we offer a breadth of internet products designed to help our customers work, learn and play on the most reliable, 100% fiber optic network in the country.

Today’s residential-grade routers will not support this speed — nor will traditional routers that can be purchased from retailers like Best Buy. Utilizing speeds this great requires professional-grade equipment.

Yes. Customer-owned on-site equipment will be needed to achieve the best performance from your 25 Gig internet service. It’s important to note that 25 Gig internet may be connected to run on current equipment you may already have, but throughput speeds will be based on the maximum capacity of that equipment. Hardwiring your equipment via CAT5 or CAT6 optimizes your speeds if your equipment supports that speed. If you take a multi-Gig solution, EPB provides a complimentary site survey to assess your business objectives and consult with you on how best to achieve them.

The first step is to fill out a request form and a member of the EPB Tech Pros team will schedule a consultation to assess your needs. If you are a business, you may also call 423-648-1500 to speak with our sales department. Your consultation will include discovering the locations and specifications of your current computer equipment, wireless networks and any other devices. We will determine the best path to run new Ethernet wiring, which is required to handle 25 Gig Internet. And, we will work with you to determine the best possible location for the special ONT box we will need to install in order for you to receive 25 Gig service. Afterwards, we will schedule the actual installation with you for another time. Both visits can be scheduled at your convenience.

#ConnectForGood is a Homeless to Housing Initiative led by:

Winter-Ready Checklist: How to prepare for extremely cold weather

There's a lot you can do to winter-proof your home, but here are steps you can take now to stay safe & warm while keeping energy costs down as much as possible.


Seal doors & windows

Check for drafts. Use weatherstripping or apply caulk to seal gaps and air leaks.


Reduce fireplace heat loss

Close the damper or flue on unlit fireplaces. Open before lighting. Add tempered glass doors for extra savings.


Lower your thermostat

Turn down the heat by 1ºF until you find the lowest setting that's still comfortable for you.


Use personal heating devices

Warm up with energy-efficient electric blankets & warm clothing layers.


Take advantage of sunlight

Let in sunshine for a free heat source. At night, close curtains, blinds & drapes to prevent drafts.


Prioritize closing exterior doors

It’s crucial to keep exterior doors closed. Make it fun by giving your kids the role of “door monitor.”

Don't let your business outgrow your bandwidth.

Speak to an EPB Business Solutions Expert about other affordable internet speed options up to 25 Gigs!

Get Started Now Questions? Call 423-648-4099

Schedule your EPB Energy Pros Appointment

Choose the way you'd like to set up your Home Energy Checkup, phone consultation or get started with our Smart Build Program.