EPB is receiving reports that some customers are receiving scam calls demanding immediate payment to avoid disconnection. Calls may come from an (865) area code and request customers contact (888) 766-1334 or another number that doesn’t begin with area code (423).

Real EPB contacts have a (423) area code, and we do not call customers demanding immediate payment over the phone.

If you have questions or concerns about a suspicious call, text or email, please contact us immediately. We’re available 24/7/365 via text or phone at (423) 648-1372 or via chat at EPB.com.

Here's how it works

Call 423-648-1372 and schedule your FREE Home Energy Checkup.
An EPB Energy Expert will perform a thorough evaluation of your home.
We will inspect areas such as air sealing, appliances, attic insulation, duct sealing, HVAC, lighting, refrigerator, wall insulation, water heater, windows & doors.
Before we leave, we’ll provide you with detailed recommendations for improvement and a list of contactors you can trust to get the job done right.

Get a free EPB Home Energy Checkup

Here's how it works

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