EPB is receiving reports that some customers are receiving scam calls demanding immediate payment to avoid disconnection. Calls may come from an (865) area code and request customers contact (888) 766-1334 or another number that doesn’t begin with area code (423).

Real EPB contacts have a (423) area code, and we do not call customers demanding immediate payment over the phone.

If you have questions or concerns about a suspicious call, text or email, please contact us immediately. We’re available 24/7/365 via text or phone at (423) 648-1372 or via chat at EPB.com.

A switch so seamless, you may not even notice!

Great news! You now have an option to replace your obsolete Fi TV set top box that makes it so easy to switch, you may not even notice the difference! The new Fi TV Entertainment Box delivers all the channels you love – all in HD – and gives you even more convenient features on a device that works exactly like your current set top box, only better. EPB Tech Pros^SM will set up everything, and show you how easy it is to use. So what are you waiting for?

The Latest Technology

Upgrading your set top box is a win, win, win!

The latest technology delivers the best features - WIN!
Replace your bulky set top box with a smaller, sleeker model - WIN!
One easy to use remote control controls everything - WIN!

Get Started

Familiar Functions

Just like your set top box today — only better

The Fi TV Entertainment Box was designed for those who want a traditional TV experience. It works just like your current set top box with an identical guide and familiar remote.