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ENERGY TIPS

How to Read Your Electric Bill Correctly and Easily: A Detailed Guide

When you receive your electric bill, do you look for the total cost and skip the rest? You may be missing out on other valuable information, including helpful details about your energy usage that can give you insights into how to reduce your energy costs.

In this guide, we’ll show you how to understand each line of your electric bill so you can read next month’s bill with confidence and make informed decisions about your energy usage.

Guide to Mastering Your Electric Bill

1. Find the Easiest Way To Access Your Bill

The first step to understanding your electric bill is knowing how to access it so you can become familiar with its layout. Depending on your energy provider, you may receive a paper bill in the mail, or if you’ve enrolled in a paperless billing program, you might receive an email or notification on your provider’s app that contains a link to your bill.

Regardless of whether you receive paper or paperless bills, most utilities also allow you to view your bills online anytime. Simply log in to the online portal on your provider’s website and look through the menu to find a button that says something like “View my bill.”

If you can’t find it, reach out to a customer service representative and write down the steps so that it’s easy to find in the future. (EPB customers can log in here to view billing statements, manage accounts and more).

2. Verify Which Bill You’re Reading

Is electricity the only service you receive from your provider? Or do they provide additional services, such as TV or water? Depending on where you live and who your provider is, your bill may show you a combination of services, or you may receive multiple bills each month from the same provider.

For example, some utilities provide energy, water and sewer services, so the total on your bill may reflect the monthly costs of all three services. Others, like EPB, may provide both energy and fiber optic services, and send these bills separately.

This information should appear in the form of an itemized list that outlines what you’re paying for. There should also be a date on the bill to show which time period the billing statement is for.

Make sure the bill you’re looking at is for electricity (or energy) before moving on to the next step.

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3. Locate and Assess Your Monthly Billing Plan

Do you remember which billing plan you chose when you signed up for your electric service? Your billing statement should indicate which billing plan you’re on.
Knowing this information can help you understand how your charges are calculated and what to expect on your bill each month.

Here are some of the common types of billing plans offered by utilities across the United States.

  • Monthly Usage Plan — Your bill is based on how much energy your household uses during the billing period (usually a month). This is the most common billing plan for energy utilities.

    It may be called “Standard” or “Default” depending on your provider, or it may not have a distinct name at all. This type of bill can fluctuate greatly each month and is usually impacted by the season.

    If you live in an area that gets very cold in the winter and very hot in the summer, your bill may go up as your home’s HVAC system works harder to keep you comfortable.
  • “Levelized” or “Flat” Billing — If you’re paying about the same amount for electricity every month, you may be enrolled in a levelized billing plan that uses a rolling average of your energy usage to calculate your bill. In other words, each month, you pay the average of your last 12 months of energy usage.

    This type of billing method is a great way to eliminate billing spikes in winter and summer months and to keep your energy costs more predictable so they’re easier to budget for.

Energy Tip: If you’re an EPB customer and you’ve lived at the same address for at least a year, you can enroll in EPB Levelized Billing to keep your monthly payments predictable, even in winter and summer months when you’re HVAC system is working extra hard to keep you comfortable. Learn more about Levelized Billing here.

  • “Prepay” or “Pay Ahead” — These billing plans work like prepaid cell phone plans where you pay for your energy before you use it. Another way to think of it is like filling up a car with gasoline—you can pay any amount toward your energy costs when you can. If your account gets low, you can add funds of any amount at any time to turn your power back on.

    The perk of choosing a prepay plan is that you typically won’t have to pay late fees, reconnect fees or security deposits since you’re paying ahead of time. EPB customers can enroll in EPB PrePay Power here.

4. Break Down the Charges on Your Bill

If you usually just glance at the total amount due, you might be wondering how your bill is calculated and what all those other charges are. Your electric bill is more than just the cost of electricity—it may include various charges that cover anything from infrastructure to fuel costs.

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Here are some of the charges you may see on your bill:

  • Energy Usage: This is the main part of your bill. It shows you how much electricity you used during the billing period, typically measured in kilowatt-hours (kWh). Your daily habits greatly affect this number, so if you’re trying to improve your energy efficiency, you can refer to this number each month to track your progress.

Energy Tip: Looking for ways to use less energy and reduce your monthly energy costs? Here are some free resources that may help: EPB’s YouTube Channel, EPB’s blog and comprehensive guides from the U.S. Department of Energy (DOE). If you’re an EPB customer, you can sign up for a free consultation by phone or chat with the EPB Energy ProsSM, or schedule a free EPB Home Energy CheckupSM.

  • Energy Rate: Your energy rate tells you how much you’re billed for each kilowatt-hour of energy you use. This amount varies greatly depending on where you live.

    For example, some areas pay as much as 25–40 cents per kWh. Some utilities combine an energy charge (cost of energy per kWh) with another fee, such as a fuel cost adjustment. The sum of the energy charge plus your fuel cost adjustment is your energy rate (the total that you pay per kWh of energy usage).

It’s also important to note that some energy providers offer an array of energy rate plan options to meet the needs of their customers. These energy rate plan options may offer a rate that changes based on the season or time of day.

EPB customers can compare Residential Energy Rate Plan options here.

  • Service Charge: Fixed costs or fees may be charged to help cover the maintenance of the power grid, including power lines and transformers that deliver electricity to your home.
  • Other Fees: If you see other fees on your bill, they may cover additional operations or specific services provided by your utility company. If you’re not sure why these charges are there, give your electric company a call—they should help you understand what you’re paying for and remove any errors on your bill.

5. Track Your Monthly Energy Usage

One of the most important details on your electric bill is your monthly energy usage. Understanding this number can help you identify patterns in your energy consumption and track whether your home upgrades or energy-saving habits are having an impact.

Your energy usage is measured in kilowatt-hours or kWh. This measurement represents the amount of electricity you've used over the billing period.

When reading your bill, scan the information until you find a number followed by “kWh.” This will tell you how much energy you used during your billing period.

Energy Tip: Many energy utilities provide an online portal or app that tracks your energy usage in real time and can create historical charts of your energy usage for comparison. If you’re an EPB customer, you can use the free MyEPB app to view your energy usage by hour, day, week or entire month, and you can see what times of day you use more energy.

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6. Calculate Your Monthly Energy Costs

Once you understand your energy usage and the various charges on your bill, you can easily calculate your monthly electricity cost. This can help you verify that the amount on your bill is accurate and anticipate future costs.

To do this, multiply the total number of kWh you used by the cost per kWh (this rate can be found on your bill). Then, add in any additional fees, such as service charges or other costs listed on your bill.

By doing this, you can get a better understanding of why your bill is what it is each month and take steps to manage your energy usage more effectively. EPB customers can learn more about how to read your electric bill here. 

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Why Knowing How to Read Your Electric Bill Matters

Taking the time to read and understand your electric bill is crucial for several reasons:

  • Confidence: It empowers you to understand why you pay what you do each month and how much energy you consume. That way, you know whether or not your bill is accurate when it’s time to make a payment.
  • Budgeting: Knowing what to expect on your bill helps you budget more effectively and avoid surprises.
  • Avoiding Surprises (Levelized Billing): If you’re on a levelized or flat billing plan, you can avoid sudden or seasonal spikes on your energy bill, which makes it easier to manage your monthly expenses.
  • Identifying Errors: By reviewing and calculating your charges, you can catch any mistakes and ensure you’re not overpaying.
  • Spotting Issues With Appliances: If you notice a spike in your energy bill, it’s possible that a major appliance, such as your HVAC system, may need repairs. Understanding your monthly energy usage can help you detect these warning signs early.
  • Energy Awareness: Understanding your energy usage can help you develop more efficient habits, potentially saving you money in the long run.

Mastering Your Electric Bill for Better Budgeting

By following the steps outlined in this guide, you’ll be able to read and understand your electric bill with confidence. This knowledge not only helps you manage your energy consumption but also ensures that you’re paying the correct amount each month.

If you’re an EPB customer and you have questions about your energy bill, our EPB Energy Pros are here to help you. Sign up for a free consultation by phone or chat to get answers to all your energy questions, learn energy-saving tips, discover incentives for home energy upgrades and find out how EPB Levelized Billing can make your bills more predictable and budget-friendly.

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