Update (8:24 AM): Following storms that impacted the Chattanooga area Saturday evening, EPB is working as quickly as possible to restore power to about 480 customers who continue to experience outages due to damage to the system. The Smart Grid prevented outages or auto-restored power to about 3,400 customers. EPB line crews worked through the night and early morning to restore about 1,720 households and will continue working until all customers have power. Please check back for updates. You may also refer to the Outage Map or call EPB Customer Service, 423-648-1EPB (1372).

Legal Documentation - Commercial Fiber Optics


Acceptable Use Policy

Acceptable Use Policy_0.pdf


Co-Location Terms and Conditions

Co-Location Terms and Conditions.pdf


Commercial Fiber Terms and Conditions

Commercial Fiber Terms and Conditions_0.pdf


Commercial Wi-Fi Terms and Conditions

Commercial Wi-Fi Terms and Conditions_0.pdf


Franchise Authorities

Franchise Authorities_0.pdf


Privacy Notice

Privacy Notice.pdf


Professional Service Level Agreement

Professional Service Level Agreement.pdf


Redundant Services Service Level Agreement

Redundant Services Service Level Agreement.pdf


VLAN Service Level Agreement

VLAN Service Level Agreement.pdf