EPB crews are responding to storm outages

Severe weather has caused infrastructure damage across the Chattanooga area, EPB crews are working as quickly as possible to restore electric and fiber optic services.

***

Warning: Do not approach downed power lines. Report them to EPB or 911.

***
The free, all-new MyEPB app is the fastest way to report outages, check repair progress, and get estimated restoration times when available.

Get the MyEPB app >>

Best Smart Network Internet in Chattanooga

Here’s how to identify an EPB employee

We take pride in providing you with expert, courteous service. Our employees and contractors understand your frustration when service is disrupted, and want to ensure we restore your home back to normal as soon as possible.

However, it’s very important for you to recognize an authorized EPB employee or contractor in order to ensure your safety – and receive the best possible service.

Here are some things to look for:

Check out the uniform - Our employees and authorized contractors ALWAYS wear EPB branded shirts, jackets and caps.
Look at the vehicle – official trucks, vans and other transportation will have EPB branded graphics and/or an “EPB Contractor” magnet.
We will knock on your door – and introduce ourselves, inform you of what we are doing and provide updates throughout the process.
We will always clean up after ourselves – whether inside your home or on your property.
Our installers and field technicians will never ask for payment – Installations and common maintenance are free of charge and anything that requires an additional charge will appear on your monthly bill. DO NOT ever give an EPB employee or contractor payment at your home or business.
We will always provide superior service – and be professional, courteous, respectful and helpful.

Generators

Get life back to normal during an outage.

Learn More

Electrical Safety

Discover ways to stay safe around electricity.