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Learn more about accessing and managing your MyEPB online portal.

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You will receive emails for when your bills are due. They include the billing amount, due date and a link to paying them online. You can also access previous...

In the MyEPB online portal you can manage your account information, pay your bills, see your usage history and much, much more.Log on to MyEPB.

For your convenience, we offer several Pay Stations at various locations within our service area that accept payment by cash, check, credit or debit card. Yo...

Residential customers may request to be billed on one of four optional dates each month. To choose a due date that’s right for you, call us at 423-648-1372.B...

Mail a check or money order to: EPB, P.O. Box 182255, Chattanooga, TN, 37422. Be sure to include your EPB or EPB Fiber Optics account number.

If a check or any other payment is returned by your financial institution, we will charge a $30.00 fee for processing the returned payment and require repaym...

EPB encourages all customers to enroll in paperless billing. When you do, you will receive a one-time $10 credit per account. To switch to paperless billing,...

If you would like to dispute an EPB Electric Power bill that you think is in error, please contact us at (423) 648-1372. We will not disconnect service for n...

If service is disconnected due to nonpayment, we require that all past due balances be paid as well as any reconnection fees and security deposits.

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Please refer to the digital PDFs below for the most current channel tier listings.
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