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If you would like to dispute an EPB Electric Power bill that you think is in error, please contact us at (423) 648-1372. We will not disconnect service for n...

By default, customers receive a simplified bill, showing the amount of electricity used and amount of payment they owe. However, we also offer a detailed bil...

We realize that there can be times when it's difficult or even impossible to pay on time. If you find yourself in this situation, please contact us prio...

If service is disconnected due to nonpayment, we require that all past due balances be paid as well as any reconnection fees and security deposits.

If a check or any other payment is returned by your financial institution, we will charge a $30.00 fee for processing the returned payment and require repaym...

Residential

View the most up to date residential electric rate summary to better understand your bill.

Download PDF

Mail a check or money order to: EPB, P.O. Box 182255, Chattanooga, TN, 37422. Be sure to include your EPB or EPB Fiber Optics account number.

Just call us at 423-648-1372 anytime day or night for billing assistance.

We’re pleased to offer a large print bill summary to make reading your electric bill easier.To start receiving large print bill summaries, please call us at ...

For those who own rental property, we offer a landlord agreement to keep power on in rental spaces between the time tenants move out and new tenants arrive. ...

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