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Business

Learn more about using Hosted UC on your iPhone with this helpful quick start guide.

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No, there is not a restriction. If you would like to help, please call 423-648-1500 (option 2) and one of our sales representatives will be happy to assist...

Please, contact our network operations team 423-648-1500 option 6 and they will be happy to assist you. They are available 24/7/365.

E911 (Enhanced 911) is support for wireless phone users who dial 911, the standard number for requesting help in an emergency. Since wireless users are oft...

Our EPB Hosted UC product requires an Internet connection. If you are unable to get an Internet connection, you will be unable to use your EPB Hosted UC. N...

Yes. You can use your softphone anywhere in the world as long as you have access to the Internet. Just use it as if you are dialing from the US. Long dista...

Firmware upgrades are done for purposes of service improvements or end-user functionality improvements. All upgrades are done behind the scenes. The user w...

Yes. Please contact EPB at 423-648-1500 immediately if your device is stolen. We can disable the account to prevent access to your number. If your device w...

Business

Conveniently access your business number via your computer or smart device with Softphone – virtually eliminating the need for a desktop phone.

Yes, a business can take a softphone only solution. EPB takes pride in helping our customers find solutions that meet their needs. Please contact one of ou...

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Channel listings by package

The interactive guide below may include temporary, free preview channels that are not available in the package you select.
Please refer to the digital PDFs below for the most current channel tier listings.

Network

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