Yes. We understand your business needs change over time. That’s why our Hosted Phone for Seniors solutions are scalable from 1 handset to 1,000. Your sales representative will be happy to guide you through the process of modifying your solution as needed.
Log on to "phone.epbfi.com." Enter your desk phone's number and your voicemail PIN number for the Password.
EPB Hosted Phone Solutions give you a large business phone solution at an affordable price. They are perfect for businesses small and large - from 1 handset to 200. They are feature-rich and flexible enough to seamlessly do business both in the office or on the go, and can be easily scaled for large businesses who need more lines and call management functions. Our cloud-based VoIP systems feature high-quality Polycom handsets and functionality such as an online management portal, mobile softphone app, SimRing, incoming call manager, multi-line hunt group plus helpful user tools such as voicemail-to-email, "find me follow me" forwarding and much more. To learn more schedule your free business technology assessment by calling 423-648-1500.
E911 (Enhanced 911) is support for wireless phone users who dial 911, the standard number for requesting help in an emergency. Since wireless users are often mobile, it’s necessary to inform the responder of the 911 caller’s location. E911 support is mandated for traditional mobile phone service by the U.S. Federal Communications Commission (FCC).
Hosted Phone for Seniors allows residents to either use their existing home number or choose a new telephone number. EPB will install the handset of the facility’s choosing within the customer’s room. If new wiring is needed, there is a one-time wiring charge. However, many times we can use a facility’s existing wiring. We will also provide technical support for the phone, phone features, and continued support for any future questions or issues. This is all included in one monthly cost billed directly to the facility.
Hosted Phone for Seniors is proven VoIP technology delivered over the World’s Fastest Internet for faster uptimes and failsafe reliability with built-in disaster recovery. Plus now you can take the hassle out of continually granting multiple providers with access to facilities and resident rooms. Our experts will put together a single, custom solution specific to your unique needs. We’ll make sure you have the right phone lines and equipment, install handsets, show residents how to use their phone and its features — and back it all with anytime local technical support.
No. One bill will include all activity. However, each resident's number will be identified as its own line item charge.
Yes. We understand your business needs change over time. That’s why our Hosted Phone for Seniors solutions are scalable from 1 handset to 1,000. Your sales representative will be happy to guide you through the process of modifying your solution as needed.
